Elle at The Medical Center Apartment Homes

"Since moving here in July it has been nothing but the absolute best! The office staff are friendly and super competent. And the maintenance, these guys work HARD. They are quick, polite, always greeting us. Really makes myself and my family feel valued and seen. Just for an example, there were inspections going on this week Tues-Fri, I called today to see if there was an approximate day as I don't like to keep my German Shepherd kenneled for too long. They literally came within 5 minutes of the phone call to get it done so she could be let out. It is safe here, well kept, and worth every penny."

"Down right awful property to live in. Broken doors are a constant issue of safety. AC/ Heat does not work and will cause horribly electrical bills. Management is always out of the property and never fully addressed anything. On top of this, workers will be in your home with no notice or any reasoning. When I did address them about this they explained they sent everyone a notice and that owners were doing an inspection, to which they seem to do every month. Safety is a major concern. PLEASE TAKE CAUTION!!!"

"My time at Elle was disappointing and unsafe. The security was a major concern as thieves easily bypassed the door deadlocks, leading to a theft despite being in a busy area. Management's lack of action regarding the security issue was concerning and the high crime rate in the vicinity made it even riskier. Additionally, the infestation of bugs like roaches and Rollie pollies added to the discomfort. Maintenance was slow, taking up to a month to address issues. Overall, I'd strongly advise avoiding this place due to the safety hazards and poor management response"

"My my daughter has lived in this complex not even a month, and the water has been shut off four times in a month it’s not even over. She was given an apartment that was not clean and maintenance had not come in and made any repairs. On the day of signing is when we found out all this information, I paid for a cleaning service to come in and clean the apartment. Management has done absolutely nothing As far as I am concerned for the monies that have been paid they were supposed to reimburse for the cleaning service and which they have not. But have sent out the new rent request with no compensation , this is supposed to be in luxury living. I don’t know what their definition of luxury is as the granite countertops were not even secured or sealed, and which maintenance did come and secure the granite but the apartment still has multiple issues which have not been addressed. They have given my daughter several dates of when they are coming in only to show up the next day and state that her ring camera is not giving the correct dates of when their people are coming in. Like Ring is not reliable. All we are asking is for them to make it right and which they have not. They have also advertise that this complex has shuttle service and a business center which they do not, but it is on their advertisement, and was stated by their employees when my daughter was looking at the apartment initially. I need someone to assist in this matter from a higher level than your management service that is not at the complex."

"While I have been here 3 years there has been numerous problems. The water gets turned off every week. The trash over flows bc some residents simply refuse to put it inside of the dumpster. In turn the staff are usually very quick to respond to maintenance requests even tho they are services 3 properties. The office staff has been amazing and unforgettable. The crime for apartments is very low. It’s very seldom that the power will actually go out and stay out. But they have been good to me and I could ask for more."