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Hampton Inn & Suites Houston North IAH
About the Hampton Inn & Suites Houston North IAH
Hampton Inn & Suites Houston North IAH is a comfortable and convenient lodging option located at 707 North Sam Houston Parkway East in Houston, Texas. Situated near George Bush Intercontinental Airport (IAH), this hotel offers easy access to the airport and other attractions in the area. The hotel features spacious and well-appointed rooms and suites, complimentary breakfast, a fitness center, and an outdoor pool. Whether you are traveling for business or leisure, Hampton Inn & Suites Houston North IAH provides a relaxing and enjoyable stay for all guests.
Photos of Hampton Inn & Suites Houston North IAH
707 N Sam Houston Pkwy E, Houston, TX 77060, United States
Reviews of Hampton Inn & Suites Houston North IAH
"The hotel was nice, but BEWARE this is a high auto theft area. We stayed at this hotel for 1 night on March 3, 2024. I parked my GMC Denali HD right in front of the room window so we could keep an eye on it, and at around 2am Sun night my $90k truck and equipment was stolen, and it was parked in hotel camera view. It only took the car thieves maybe 30 seconds to get in my truck and drive off with it, and they are obviously very capable car thieves. We were told by Houston PD this happens alot at the hotels in this area. AGAIN....BEWARE."
"Room was hot at check-in and took hours to cool off, phone in room was broken when we tried to call the front desk to complain. Breakfast was terrible, cold eggs, no fresh fruit or youghurt and not cups to serve waffle batter. Too nice of a hotel for such poor offerings for breakfast. Stay elsewhere, not worth the money. As a Holton Honors member, I've never been treated worse. Sad."
"The room was nice, clean, and close enough to the airport for a quick layover (Thank you, Jorge, shuttle driver!). The lobby was *busy* on a Friday evening (no surprise), but Mr Norman handled everyone with ease and a smile. Thanks for a pleasant stay!"
"Worse hotel for a business trip. Stayed for 3 weeks and my room was only cleaned once. 2nd week I was there I made sure that the do not disturb sign was not hanging so I can have my room clean. Was out all weekend hoping that I will return to a clean room. Nope that was not the case… walked into my room, my trash was not picked up, no replenishment of clean towels and toilet paper! Monday comes now my last week there again made sure that the do not disturb sign is not hanging, I left the room to give them time to come and clean my room. Came back to my room around 1230pm again hoping my room is clean, once again that is not the case. I figured that they were busy and running behind schedule giving housekeeping time and waiting patiently for someone to stop by my room. By this time it’s already 230pm, I open my door to look if they are still on the floor and see no one. Called front desk to tell them that I work that night and have been up waiting on housekeeping and if they will be cleaning my room that day, The response I get from front desk is that my room was marked on the housekeeping board as DD ( do not disturb) mind you I had taken the sign off since Friday morning. They then tell me that housekeeping will be at my room first thing in the morning on Tuesday. Again no housekeeping. Wednesday- Thursday - Friday my room is still not clean. Besides my room not being cleaned my other issue I had with them is charging my debit card twice. Checked in the first time, they ran my card for deposit everything went well. Following week I was there my card was charged a second time causing my bank account to be negative. Called front desk asking why my card was charged a second time , the man that I was speaking with tells me that someone had checked me out and checked me in again causing my debit card to be charged again. Business trip or not I will not be returning. I will make sure that I reach out to my company and let them know how my experience went"
"1.I was never greeted by reception upon arrival and I didn’t receive my honors gift. 2. Due to me using my honors points she was not able to assist me in modifying my stay (her words). After contacting customer service we were able to check in 3. The room did not smell or look as if it had been recently cleaned. Curtains had dark stains on them. Floor was not vacuumed. The white wash cloth was dingy as if it was old. 4. After pulling back the linen on the bed and sofa bed(as I do with every hotel stay). We were greeted with 3 urine stains on the pull out mattress. We called and asked if the mattress could be switched out for a new one. We were told there was not a Manager on duty and they did not have any new mattresses. We were instructed to contact customer service AGAIN. After a long conversation with CS, we were told we would get a new room in the morning and be comped one night’s stay. 5. While my husband changed us into the new room we went down to what we thought would be a nice breakfast spread. Dirty tables, oj and cranberry juice out of order, absolutely NO fruit available. The waffle machines were not clean. The coffee area was unclean as well. At this point I wanted a different hotel. 6. Room 2 has dark stains on the curtains, sheets look dingy, dirty restroom, at this point I’m done! We contact CS and was able to transfer to another hotel we’d visited before which is where we should have booked in the first place. This place is Horrible. I highly recommend looking elsewhere."
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