The Niche Apartments

"Their response to this post will be a joke. Nothing will be resolved or made better. They just respond to make it look like they an are trying but they won’t actually do anything to resolve. Marlene and Abigail are wanna be Instagram models but horribly unprofessional and crooks. Living here has been the worst experience of my entire life. They illegally change the terms of the rental agreement and charge you for parking, even though it was not part of the rental agreement. Then they will have a tow company come and take your personal vehicle out of your paid for parking spot. You have to pay $250 to get it out and then they refuse to reimburse you. Basically The Niche will have your car stolen out of your own parking spot. When I first moved into this place, it was unclean from the previous tenant. The office manager even handed my daughter, who is 15, Clorox wipes so that SHE could clean the unit for us to move into. There is constantly dog feces on the walkway and it is left there. There is dogs barking all day all night even at 3 AM and office staff will do nothing to resolve this. Trash is always overflowing and resident leave their trash by the door which attracts major cockroaches, and other bugs. It is absolutely disgusting here. And your car will get stolen by the tow company even though you pay for the parking spot. Both Marlene and Abigail are highly unprofessional and never offer any resolution. Nothing gets fixed. My ceiling is still leaking and has grown black mold, which I have pictures to prove. They towed my car out of my reserved parking and refused to reimbursed me, which I have receipts and emails. Marlene and Abigail are a perfect example of what a crook and slumlord is."

"This place does not deserve stars at all... This place changed when new management took over April of 2022. The management was unapproachable, as of recent AMC has change property managers. The old PM Briden was the rudest, meanest racist woman I have ever met... There are water leaks that do not get fixed. The property is in constant disarray, trash over flowing, the trash has not been picked up in over 1 week The rents keeps getting raised as PM believes this property is worth more. Don't waste your time here, you will keep running into problems that do not get resolved."

"Do not bother with this place! We've been tenants through a management shift to AMC and while it once was a nice complex, the new owners are absolutely awful. We went from having reliable maintenance/office staff to the buildings falling apart, landscaping being neglected, terrible communication from the office and some of the worst personal information management ever experienced. We've had our paid parking spots "lost," are being over-charged on water bills to cover burst pipes in other units while waiting months for minor repairs to happen in our unit. We no longer feel safe as there are police being constantly called to the property, very disappointing to see it fall apart over the last three years. Recycling is almost non-existent while our garbage areas are filthy, overflowing, and never completely emptied. Dog poop bags are left overflowing with no replacement bags. The fountains are so filthy they smell in the warm months and are likely growing something unhealthy. It seems like they are attempting to manage the property with as little staff as possible and can barely keep things standing."

"We have LOVED living at The Niche. Not only is it a beautiful property (wait till you see the trees bloom!) but there is such a sense of community. Didi and Jenn are quick to respond to any need, and they go above and beyond by planning community events for tenants. We've been especially impressed by their understanding and compassion throughout the uncertainty of COVID. The maintenance team is always on top of requests and happy to talk through any issues. The grounds are beautifully maintained and we've always felt safe living here. We've lived in several apartments since moving to San Antonio and this is by far the best. Can't recommend it highly enough! :)"