Escapade Apartments 7600 Blanco Road, San Antonio, TX 78216

"Advertises laundry units. They do not actually have working machines. Does not put pressure on CSC to come repair current machines. They keep saying they’re going to replace them. Been saying that for 6 months. Trash frequently piles up. Units are poorly built and falling apart."

"Really bad experience with this manegment. Tones of Cockroaches in the apartment, keep treating them by myself and spend a lot of money from my pocket, because the response of the manegment was so bad and Slow. Cockroaches where everywhere! In the kitchen, bathroom and they jump on your bed and inside all the appliances. Inside the cabinets, under the sink.... There was no disposor under the kitchen sink, and when I asked them to install a new one, and after shouting.. they said OK. The security gate is always open... It's only for view not more"

"i have 2/12 months done w my lease & i REGRET signing this lease. literally have had my ac broken since moving in, now it’s cold & the ac breaks again. moved in sept, it’s now nov & there’s been 6 service requests. the front office wanted to attempt to speak over me & i’m not even trying to continue being ugly, putting in service requests & coming home from 12 hr shift, or school to nothing. they literally had me move in w no working kitchen sink, took a nap in 85+ in my apt then went to complain about my sink THEN they fixed it. it’s always “we’re on the way” & never on the way. they will mark the service request as complete when nothing was done. my bathroom sink is still leaking, like honestly. do not bother signing a lease here. they use the whole “oh the issue is on the roof” i don’t care. why am i paying rent for some place to live when it’s never fixed. i regret signing this lease so bad. i don’t suggest anyone move in no matter what. management blames the fact it’s new management, can’t find people to assist maintenance as if a body isn’t a body & they have options of work ethic after covid……"

"Pros: very nice stackable washer and dryer included in our unit Located close to 410 (also a con, but a pro for accessibility to stores, restaurants, highways etc) We had brand new appliances upon move-in Old tennis court area perfect for children to play/ride bike Cons: everything else. Pictures as proof. When we were applying, we were looking forward to all the promised renovations that new management would make. We moved to San Antonio a year ago and chose this complex as our home because of the pros I mentioned earlier. We’ve been here 1 year and this is what we’ve experienced: Laundry room is yuck & has animal droppings in it. Kitchen is so narrow that fridge door and dishwasher scrape on each other if you happen to have both open at once. Maybe other floor plans are different, but this is the problem of mine. The bathroom is narrow and has the same problem. Certain doors have to be closed in order for the other to open, otherwise they will collide into each other & cause damage. Hot and cold water are backwards in bathroom and kitchen New granite counters were not sealed properly so they stain VERY easily. The gym took about 9 months to renovate and it’s literally only four pieces of equipment and only open during office hours. Disappointing after months of waiting. Litter, dog poop, and cigarettes butts everywhere. We’ve nick-named the dog park the POOP park because people just take their dogs to poop & not pick up after themselves. Landscaping efforts are nonexistent. I’m addition to poop, cups, bottles, and cigarette butts, the grass is dead and has no active sprinkler system. Our family walks through the complex leaves us feeling so grossed out. Crusty, green pools all summer (clean a total of 2 weeks the entire season). Literally a frog living in the pool. It’s veryyyy dark at night on the complex. It feels very unsafe at night Gated but does not work properly Overflowing trash cans on a consistent basis. Rows of busted mailboxes with sensitive mail littered on the ground No AC UPON MOVE-IN in JUNE of 2022. Was not fixed for about 10 days. Window unit was provided but maintenance did not install it— my husband did after maintenance employee admitted he didn’t know how to install the unit. No HEAT from end of October 2022-end of December 2022. Personal space heater provided… for the entire apartment. Oil space heater provided was inefficient. Maintenance takes about 2 months to “complete” request. I’ve been charged renters insurance even though I’ve provided proof of my own on two separate occasions. If you’re still reading, just continue your search. We’re looking forward to our move to another complex. The overall value and quality of these apartments is so low. I do not recommend."