Camino Real Apartments 12222 Blanco Road, San Antonio, TX 78216

"Absolutely awful. This place is horrible, staff is disrespectful, and they charge for pest service but we always had roaches. We moved in because we were struggling and it was the cheapest place. We quickly found out why. The apartment was filthy when we moved in and we weren't allowed to see the apartment prior. We lived there for 4 years and we had a "deluxe unit" because it had a fresh coat of paint haha. When we moved in we reported a bubble in the floor and they said not to worry about it. We did worry as it was getting worse and it began to get damaged over the years of wear and tear. We reported the spot multiple times but Felicia said we didn't have to worry about it because it's considered wear and tear. I wish we got that in writing because when we moved out they wanted us to pay for the floor and we said no. Camino real then decided to hire a company to SPAM calls to my mother and I until we picked up. Once we picked up the phone they sent the bill to collections and we lost over 90 points each on our credit. You have been warned."

"They keep increasing rent with zero improvements on the property. We were promised we were getting assigned parking two years ago lol each year they promise some new improvement to justify the rent going up but never a follow through. You are better off renting somewhere else . Not worth your hard earned money. Please save yourself from the stress of having to deal with all the problem this complex brings .update : homeless hang out behind the apartments and recent 2022 April two homeless ppl were found in one of the attic. They come in your house anytime they want within notice but never fix anything . Two new male tenants used the restroom in front of my apt while the blinds were open ."

"There is a MASSIVE ant problem, terrible management, they will scam you and evict you. AC barely works, they haven't fully repaired or updated anything in the apartment been here 7 years. They don't clean the ventilation system, they care more about bbq pits and Google fiber than clean safe living spaces. I lost count of how many people I've seen come an go I just the past 18 months."

"A very welcoming office staff and eager to answer questions. Approval and leasing process was very streamlined and easy. During our stay, the property was very well maintained and it made walking my dog easy on the grass and sidewalks. It is a quiet property with well lit areas and plenty of bins to throw trash and recyclables. The drive thru gates always functioned properly. Our apartment had a very spacious and open floor plan and the enclosed patio made it nice to have our back door open for some fresh air. Our maintenance requests were handled in a timely manner and they were always fixed within the first visit. The office staff made us aware ahead of time as to when they would need to enter our apartment for scheduled maintenance and/or pest control. Our move out process was also very easy compared to previous complexes and we would return back here should we ever need to lease again! We really enjoyed our stay and would refer anyone looking to stay in a central area of San Antonio."