Ingram Ranch Apartments 2400 Oak Hill Road, San Antonio, TX 78238

"Crazy I’ve been living here in this complex going on four months and I’ve yet to have a single roach in my apartment! Also, they’ve recently hired a lot of maintenance and it is spot on! I called for a lightbulb to get fixed and stove issues they came out the same day! New Manager cares for her residents and her maintenance also brings tacos on Taco Tuesday! It’s usually the people who don’t clean up after themselves that make the bad reviews regarding roach infestation. You can’t expect a few sprays from the pest control to clean out the roaches from your apartment you have to actually clean it! Home is what YOU make it! Stay golden peoples!"

"The manger is very disturbing and she has a very bad personality if she don't like her job she should not work. Then she dresses like if works at a strip club your manger not a striper I wonder if the owner knows how her attitude I would recommend any body to those apts"

"I have no complaints, it’s your basic apartment complex. I like how flexible the leasing office worked with me when moving in since my income sometimes fluctuates! They still gave me a chance and I appreciate that !"

"If I could give negative stars, I would, but I lived at the complex for a year and eight months for every month that I have been here. I’ve paid my rent and complained about the mold, growing in my second bedroom I’ve complained about the roach infestation that pest control does nothing about and I have complained about my faucets in the bathroom the sink and the tub leak that still has not been fixed. I found out last month I’m the only unit without a dishwasher. Now I find out that the dirt in front of my door from our plant boxes is too messy and needs to be cleaned up even though there are other units in this complex who use underneath the stairs as personal storage areas. Understand that these apartments will give you a second chance should you have certain things on your background check preventing you from getting back into your own home but this is not the place I would Recommend for anyone to move into especially because they refuse to actually give you the service for the amenities. They are forcing you to pay for, but also, not allowing you to have. These are just basic needs of a human being living in a clean space where mold is not a worry where roaches is not so bad to the point where you can’t beat a dish in the sink you can’t even have your dishes in the cabinet. You can’t even put food in the refrigerator because the roaches are somehow getting inside the The refrigerator bees have got to be hands down the worst apartment I have ever lived in my entire life for this office lady to come and try to give me a lease violation for some potting dirt. I’ve even attach some pictures of the mold, and the water bubble next to the mold in my second bedroom for you guys to to see, I also dropped a picture of a colony of roaches I killed in the midst of cleaning my apartment. I have also included just a couple general spots where the roaches seem to be getting in and out of as well as behind the wood where the dishwasher should be. Take a look see for yourselves. This is after I’ve cleaned up and there’s one where I was cleaning around the refrigerator as well that’s not fully clean but yeah, just yeah that’s all I gotta say about these apartments honestly, like the pictures speak for themselves."

"Customer service is trash, I called to see if a two bedroom was available, the lady said she had a special and just the apartment I was looking for. So I asked if I could come see the apartment right now (this was at 3:30, Tuesday 11/7/2023) and she said yes. So I said see you soon and it was a 15 minute drive from where I’m at. We arrive at the office and the office door is closed. I wait 20 minutes, calling the office and no one answers. We literally spoke on the phone not even an hour ago!! I wasted gas and my time just to be stood up for a tour. I should have read rhe reviews :("