Saddle Ridge

"Saddle ridge apartment is one of the convince apartment with gated community in the area with best apartment management with Sergio who helped me even to find internet company who is available for the complex when I was new for the area. Also, special thanks for the lease agent Miranda who go above and beyond to assist me in order to sign the lease smoothly and keep my Car key after the Car carrier dropped the key to the mailbox when I moved to the city. She has been given very good customer service during my stay in the apartment, but seems she quit since I no longer see her. Good luck for her wherever she goes."

"The office staff Dana, Sergio and April are very kind. Maintenance issues always get resolved in a reasonable time frame. Pay attention to parking rules because no matter how much you want to blame the complex it’s your responsibility to pay attention to emails being sent out. Dog poop unfortunately isn’t something the office can control however every time I have made them aware, the issue is handled almost instantly, over all I like the staff and complex it’s self."

"Whatever you do do NOT live here. Living here is the biggest mistake ive ever made. I have had a bug infestation since the day I moved in which was August 18th. I have been vocal about the fact that its not just a couple of bugs, its an INFESTATION. Nothing is done except for sometimes getting a pest control spray (and thats not even consistent). They refuse to let me out of my lease even though I have continually documented the problem. If I wash my dishes at night, I will wake up, and bugs will be on them. Its of all shapes and sizes, from a typical cockroach, to a medium sized one, to baby ones. The concerns are not taken seriously, and even with repeated documentation that there's an issue - they still force you to live here. My kitchen is practically un- useable because I am afraid to cook due to all the bugs - it grosses me out. There are so many bugs that I can take new pictures everyday of the bugs that i have to kill. The bugs literally got into my personal ice maker but "its not a problem", they can only do a "courtesy spray". Save yourself the trouble and don't live some place that is INFESTED with bugs, denies it, and doesn't have the decency to let you out of a bug INFESTED apartment. I see that you guys responded to the review below, but I literally posted this 30 minutes after speaking to you guys, so unless things have MAGICALLY changed, I don't know what calling the office would do. I even had to call the corporate office, and have yet to receive a response back, so please either let me out of my lease, or stop pretending like you actually care and want to fix this problem."

"In January of this year I found myself needing to find and move-in to an apartment in 3 weeks time. Thankfully I found an apartment at Saddle Ridge. The manager, Sergio Ramirez, was very helpful during the application process and accommodating when I needed to change my move-in date. The pool area, gym, and laundry facility are all well-kept. Washer drier hookups in the apartment are super convenient, as well. The maintenance requests I have made have been answered and resolved promptly. Maintenance is polite and courteous. It’s a nice quiet place and very dog friendly. The only down side I have encountered so far is that I cannot reach the gate key pad without opening my car door."