Vista Ridge Apartments in San Antonio 6522 Camp Bullis Road, San Antonio, TX 78256

"The Staff were great from what I experienced and the location is really good. I just moved from here after living here for 2 years. Pros : -Location, right next to la cantera and the rim -door dash and uber delivered everything -Many walking tails close by -Didn't really have an issue with Noise from other apartments -Never had an issue with trash valet Cons: -The carpet -My mail got stolen twice along with many others since the mail room is outside of the gate, nothing was done nor did they reach out to me with next steps on how to secure the mail room or say sorry -They wouldn't fix the swinging doors leading to the bathroom, there was a gap about 3/4th+ of an inch wide so if you were in the bathroom in the master bath someone could definitely see you. -AC was on the older side -Maintenance team is 50/50, Won't fix my blinds or my bathroom door but will leave me like 5 light bulbs outside my door in a amazon box, then another guy a few hours later at will knock on my door with another 5 light bulbs."

"I lived here for three years and loved it at first, then management changed and the quality of resident’s lives plummeted. I have voiced all the below complaints to staff and not a single one was addressed or fixed. The maintenance team is awesome, but their resources are limited by the office staff. I wouldn’t rent here if Francis Properties is still managing. Pros: • Location is awesome • Cheap for where it is Cons: • THE AIR CONDITIONING. Vista Ridge only guarantees to cool your apartment 10 degrees colder than outside. Meaning when it is 105 outside, they don’t care if your apartment is 90. I contacted maintenance multiple times over this and they said the complex is too cheap to upgrade to newer AC models. • Staff WILL nickel and dime you. The online payment portal was down when rent was due, I provided screenshots of their website not working to staff and they still charged me a late fee, claiming that I could have paid with a check, even though I was out of state at the time. • You can hear the highway all day and night. • The mail frequently gets stolen. • Car break-ins are rare, but the complex doesn’t do much to prevent it • The staff changes codes to gates and doesn’t notify residents • The staff focuses more on “community events” than upgrading apartments • Not nearly enough space for pets"

"Staff has been very helpful and friendly! Maintenance is always on top it and quick. No complaints as far as Vista Ridge goes! Our neighbors a little loud at times, but the area is usually clean and inviting."

"This Apartment complex is great! staff is very friendly and helpful. Randall (the property manager) was a pleasure to talk to and even made a point to ask about the progress on our house which was taking longer than normal to build, which goes the show the kind of culture that the staff has. As far as the apartment complex goes, our apartment was very nice and a good price compared to other apartment complexes in that area. We had a one bedroom apartment (Spirit) which was laid out very well and a great size for my wife and I. My favorite part was the island bar. Apartment was very clean and well maintained when we moved in and every problem we had was fixed by the maintenance crew promptly. All and all we had a great experience and will be recommending to family and friends!"

"150% better than any other apartment complex I've ever lived at. Beautiful property, management and staff alike take me seriously no matter what issue I bring to them. Everyone I've met here is super friendly and awesome. My apartment is super spacious for a great price! Maintenance comes quickly when you have problems, even when they are low priority problems. Staff is very communicative via email and texts to residents, they send updates quite often about what kind of events are going on, when they will be having Food Trucks come by, when gate codes change, and so much more. I seriously couldn't be happier."