Heights of Benbrook

"We've lived her for two years now and I've never been happier. It's nice and quiet without the hassle of the big city. The new property management, Cortland, has made a great difference in our maintenance team. I had over four tickets that were done within the same week. Our maintenance team has always been friendly and helpful and I am glad they're getting better support from management. Our front office personnel are fantastic! They're willing to work with you if you have any issues with your experience as a resident. Big shout out to Tyshala who recently helped me with a billing issue. Management is currently working on getting every unit a Washer and Dryer which I think is above and beyond the normal apartment experience. I'm so happy to be a resident at Heights of Benbrook!"

"Skylar and Elisias were wonderful! They came in, got my door installed! They were super friendly and conversed with me! They even saw my cabinet door crooked and they just fixed it on the spot! Super friendly and very nice guys! They are doing amazing helping this community !!"

"I’ve been here for a little over a year and the previous management sometimes it could take some time in the past for maintenance issues. This new property management Cortland has been a night to day difference. I had a maintenance issue that never got completed but with the new management Almost immediately the next day the maintenance came out to look at the issue and by the next day we were setting up an appointment to get it fixed. The Cortland maintenance staff that’s here has been wonderful, helpful, courteous and responsive. Skyler, ulysses and the manager Justin, they have been real quick to look at the issue and then to get it resolved as quickly as possible. They are working really hard to fix things. Up at the front office the staff have been really friendly and do try to get an answer as quickly as they can to you. I had just left the office and within a couple minutes they had an answer and were reaching out to me. They responded first thing in the morning to an email previously. As I mentioned they have been really great and I’m truly appreciative of what they’ve done. From the maintenance staff to the front office and the property manager they seem really enthusiastic, they’re all extremely helpful and friendly and you can tell how much they’re trying to make things better"

"I would like to first say THANK YOU so much Ulises for taking care of all my maintenance today he was amazing !WOW! The heights of Benbrook have been take over by Cortland and that was the best thing to happen to this community! I have lived here for 3 years and in the last few weeks have been the best weeks that I have ever lived here. These maintenance request that I had today have been ignored for months and he came in here and fixed everything from when I called About the maintenance problem to him fixing the problem 30 minutes and it was more than one maintenance request. this is just crazy to me. It makes me not want to leave now! With the previous owner, I was counting down the days Until I could leave this place. The old Management team were extremely rude. The new management team has been extremely Nice and so welcoming. Thank you.!!"

"Up until today, I have not been happy with maintenance here. Cortland recently acquired the apartments. With all of the rain recently, a big leak happened and water was in my ceiling and coming up from below the floors when you walked through the living room. I made the call in the middle of the night and Skylar came right away. He has been awesome with getting this taken care of. I am so so impressed right now. He came back in the morning first thing with some other guys and they took care of it. I couldn’t be happier with the swift and professional response. So thankful for it. It is a nice community and pretty, but it is a little older so requires some maintenance at times. I feel pretty good about the new team. Y’all are rock stars! Thank y’all so much!"