University Pointe

"The location of the apartment complex is wonderful!. T’Kia took us on a wonderful tour of the property and answered our questions and made us feel welcome. My daughter really could imagine living here."

"Definitely a great place to live, considering rent and facilities and location. Staff is very helpful and throws on good events all throughout the semester. Shoutout to Elena, she’s good at hosting bingo."

"absolutely the worst place I have ever lived. if I could’ve given it zero stars, I would’ve. they charged me multiple times for things that weren’t in the contract and that i shouldn’t have gotten billed for. The office people never know what’s going on ever. Management is horrendous. They told me I had to be moved out on August first and so I was. I returned my keys and everything. Only to get a call a few days later asking why I haven’t paid my rent that was $1,500?! All this on top of multiple other things. This place is by far THE WORST place to live in lubbock. 10/10 would NOT recommend. Nolan from the office was great and I never had an issue with him. Dakota was awful. Do not live here. Also I am still moved out and haven’t lived there in months, but apparently I still have a lease with them? And they said I still have a balance of $1,500 when they put someone into MY room, the room i was paying for without telling me or anything. So now, I don’t live there, someone else is in my room and I still have to pay for it?! Trash complex, trash management, just trash all around."

"Please do not come here there are way better options than university pointe yes you should value the distance it is from the campus but for the amount of money being paid to live in such poor conditions is truly not worth it. I had to call the front office multiple times about the washer and dryer constantly breaking the washer is hanging off its hinges and they still feel the need not to replace it. One other thing besides the living, the internet will frequently go out, and the shortages fan last days. Please be aware this apartment does the bare minimum! When i moved in there was dust everywhere alongside and there were former stuff on the front patio that we constantly complained about to be removed but nobody came. Once again if you have any other choices please consider them before considering this apartment."