Best Western Lubbock West Inn & Suites

"This place is pretty shaky, and it's expensive for what's offered. It was once the Arbor Inn and has become a Best Western. The TV didn't work in the first room I received, so I had to drag everything to another room some distance away. I had put my truck outside my first floor room and had to move it after changing rooms, too. There is no way to control the heat in the rooms, so if you like it cold, you're in luck. I bought a small Coke and a very small bag of potato chips at the front desk, and it cost me $4.75. I wouldn't have done it, but I was exhausted and needed a snack. The only redeeming factor about this place is that it's right off Loop 289, close to several restaurants, and gas stations are nearby. However, I decided I'm not going to stay here anymore."

"The suites were excellent. Felt like I was staying in an apartment instead of a hotel. Will definitely make it my go to stay in the future. Hot breakfasts and a nice workout room too."

"I stayed here before when it was the Arbor Inn and liked it. Now it’s a Best Western Hotel and the improvements are noticeable. Huge rooms. Good breakfast."

"Rooms were ok at best. Pool was filthy…definitely looked too gross to get in. Went to have breakfast before 9am on a Saturday and nothing was in stock…had to go somewhere else for food. Location isn’t too far from TTU and close enough to restaurants and shopping."