The Echelon Apartments 13407 Indiana Avenue, Lubbock, TX 79423

"Decent place to live, Maintence is always on the job when needed, but the if you live on the second story the floors are really thin and so are the walls. In the summer the pool is fun and almost always open but you can’t bring any guests there only 2, so if they have kids they have to leave them or not come, so birthday party’s aren’t aloud. If you do have too many people in the pool they are not very nice to let you know they basically kick you out no warning or anything. The gym is nice and open 24/7 small though, occasionally while you’re swimming the management will come outside and just ask you what your name is and where you live, is that normal?????"

"Stay away from these crooked apartments. These apartments had a murder because of a drug deal gone bad. They had another person stabbed by someone else where blood was all over the property. They make rules up as your lease is active with them. They break in to cars on the property. They are so bad even courtesy officers all moved out. Someone came to the pool area another time waving a gun around. Mind you this all happened within a year of living on this property. Then when you move out. You do the proper things needed to get out and they don't rent your old apartment. Act like you never said you were moving out and have a collection agency send you a letter 5 months later you owe them $9,000. The neighbors thatlived around me told me then never even stepped foot into the apartment. If someone didn't pay the rent rent for 4 months and they didn't file for eviction. This place is run by a skinny nasty lady. Maintenance is untrustworthy. I would not let no one in my apartment after food started missing. Food. Yes food would be stolen from your home. They look nice but the are ghetto as hell. 1 star is way overrated for this place. But they have something coming to them. When the class action lawsuit hits."

"Rebecca and Lani are absolutely wonderful. In every sense. I came to them to rent at 4:45pm on a Friday and they were able to help me out immediately. I had a lot of follow up questions the next week and they were always very accommodating. Also, I have met the maintenance guy and he was very nice as well."

"They were super nice and friendly at first. The apartments are cute and aesthetic and all that. But paying $1000 for that little amount of space is pathetic. You can never park in front of your apartment because the complex was badly designed and there’s too much parking in some spots and not near enough in others. And I say that as a one car household, we couldn’t park our one car anywhere near our front door most days. We had really nice neighbors. But if you fall on any hard times you can expect passive aggressive texts messages repeatedly from the separate staff members who didn’t communicate or put a note in your file about anything you said. Along with scare tactic notices on your door that they’re going to evict you right after you miss a payment. And then when you can’t afford to pay and the smart option would be breaking your lease so they can find a good tenant who could afford their apartments, they have no lease breaking clauses without extreme circumstances. So as long as you’re well off enough you know you will never have financial issues with this price range, maybe it’s a nice place to live for you. But if you might deal with any financial hardships know that they’re running a business and do not empathize at all and send passive aggressive texts messages asking when you’re paying right after saying it was fine for you to pay on a certain day. Plus a big ole nonrefundable pet fee and pet rent the whole time just to be charged more after moving out because they decided to replace the tiny bedroom carpet and apparently that’s worth another $500. Glad I don’t live here anymore and I wish I could have been able to break my lease and move out sooner instead of being stuck going into debt because I had no other option."

"This is a really nice complex. Lived there for a year and never had any issues. The office staff were very friendly and helpful. They were quick to respond with any issues. The maintenance responded quickly, always within hours. My AC was not working when I got home from work well after 5. He came after hours and fixed it. I could tell they take pride in their living community and it shows in the integrity that they treat the tenant. I highly recommend the Echelon apartments. They were also very fair with my lease and move out options."