Renaissance at North Park Apartments

"My friend lived here and had nothing but positive things to say about her experience! Loved the pool and environment everytime I visited. Went with her to the leasing office one time and staff was very friendly and approachable. Recommend:)"

"Our review is for the ladies in the office. We've been living in a one-bedroom for approximately 5-6 years now. We initially met Hali, and she is one of the most personable, likable, and helpful gals we've met in all the places we lived when we came to Lubbock 12 years ago. The other staff members are Alisa and Whitney who we have not known for long, but they both are friendly and courteous and answer our questions. We feel very comfortable when entering the office, met with smiling faces, and knowing we will get answers to any questions or positive results to any issue. Not only that, but they have a chocolate candy bowl that my husband cannot pass up!!"

"Love this place! The three girls in the front office are always super friendly and responsive! Also the maintenance team always gets to use in a timely manner. We’ve truly enjoyed our time here. I highly recommend this place to anyone looking for a new place to call home!"

"As of this writing, I am a current resident of Renaissance at North Park. I recently had a very bitter experience over here. 3 weeks ago, someone stole my wife’s purse from the swimming pool which had the keys to our car. That very night our car was stolen from the parking lot of the apartment using that stolen key. We immediately reported the incident to the police. I understand the folks at the apartment office cannot do much about a stolen car but when we tried to talk to them, they were not very interested to hear about the incident and unsympathetic to the whole situation. Although there is a camera installed at the front gate, we were told that camera doesn’t work. Moreover, the management didn’t inform the incident to other residents and made them aware of the security situation. The pool gate code is still the same after the incident. Although, I mainly highlighted my bad experience, I do want to share some of the good things about the complex. The apartment complex is very nice and well maintained, service is very fast, but the management needs to take the security situation more seriously. Hopefully, my writing will aware the current and future residents of the apartment complex."

"My move into the Renaissance Apartments was an easy process from start to finish, thanks to the lovely staff. And so far, I enjoy living here and love the amenities. Can I hear my upstairs neighbor walking around every now and then? Yes - but in what fantasy world does that NOT happen in an apartment complex? Overall, it's a quiet neighborhood that's well maintained and professionally staffed."