Office Depot

"My experience in the printing department on February 13th was not great. When I asked the male worker behind the counter if I could forward a document to be printed, he turned me away and told me he does not have my file. A female customer standing nearby politely pointed to an email address posted on the counter and said I could forward my document there. I do not understand why the worker could not simply tell me this. After I forwarded my file to the email address, the male worker printed the document on a special type of paper with a slight upcharge when standard paper would have worked just fine. He also tore off the bottom half of my receipt and told me I didn't need it. When I asked him what he had torn off, he said it wasn't important and pretended to rip it up, but he did only one clean rip. This is a total guess, but I'm thinking it might have been a survey of some sort that he planned to give himself high marks on. There was no problem with the print quality, for what it's worth, and another female employee in the store I spoke to was very friendly and helpful."

"Neil helps me every time I go! He makes our bulk-printing way less stressful than when I’ve gone to do it alone. Anytime I need to go to Office Depot- I go to this location!"

"During a recent visit to Office Depot in downtown Austin, we encountered difficulties scanning many papers using the self-service options. We sought help from one of the employees, but unfortunately, they could not assist us effectively. However, Jacob, a Solution Advisor, came to our rescue and resolved our issue within minutes. We appreciate Jacob's proactive approach and willingness to help us in a challenging situation. We hope that Office Depot can continue to provide excellent service to employees like Jacob on their team."

"Office Depot on W 6th has undergone a fabulous remodel. Neil at the copy center was super-helpful and professional while helping me with a project. Highly recommend!"

"Neil was super efficient and expedited several of us along at the same time. I have never had service like this before. He is a valued employee at a good store"