Best Buy

"Geek squad was extremely helpful, and was able to fix a problem I had with my laptop in minutes. We then went over to purchase a new phone. Employee, Colin, worked with us for over an hour. He was so committed to making sure our purchase went as smoothly as possible. A-men to the brick and mortar Best Buys that remain."

"Cannot call the store and talk to anyone. Nobody answers the phone. The number just goes to a call center where I am told nobody can transfer me to anyone at the store. I was given extension 2280 to use with the store number, but nobody answers the extension after calling repeatedly over and over. Just sent to voicemail. Left more than one voicemail. Nobody called me back. Obviously don't want to talk to any customers. What could have been a five minute chat has now taken me hours of work. Still with no resolution. Because I can't speak with someone at the store. Ridiculous. Gives Best Buy as a whole a bad name. Try my best never to do business with Best Buy again."

"I bought a Meta Quest 3 here. I researched and knew everything beforehand, but my extensive questions about warranty options, returns, and digital content that came with it was answered with knowledge and great patience. Wish I remembered his name! Great customer service! And yes! I recommend you get a quest 3. it's an amazing experience!"

"Over the last few weeks, we have been looking at a few tech items at this Best Buy location. The service we received from Eddie, Tyler, and Rohan have been exceptional! Over the last few weeks these three associates were knowledgeable, friendly and very engaged in helping us with our tech needs. Rohan even helped us out to our car. You don’t see service like this any more. All three of these men deserve a promotion as far as we are concerned!"

"I had the best time getting a tour of the TV and TV accessories selection at this Best Buy location with Brandon. He was super knowledgeable about the capabilities of each model as well as their pricing and performance. He spent a ton of time walking me through each model’s strengths and weaknesses and even taught me how to navigate the demo functionality offered at this location. I didn’t feel pushed to make a decision right away nor did I feel pushed to opt for the priciest model available. He offered insightful opinions about the options that were of interest to me and I left the store with much more clarity regarding my choice than I came in with."