Extended Stay America - San Antonio - North 21103 Encino Commons Boulevard, San Antonio, TX 78259

"This room smells TERRIBLE! Omg, so very, very bad. It's like asian food or Indian food mixed with sweat and B.O. And there is NO vent. Not in the kitchen. Not in the bathroom. The only good thing is that the window actually opens all the way instead of 4" like most motels. I sprayed stuff. I am burning a candle. If it doesn't air out soon, im going to have to ask for a different room. I have a feeling that the smell is in all the fabrics, ie; the drapes, the carpet, mattress, etc. It is pungent! On a better note, the girl at front desk is super nice. She gets 5 stars."

"I would not recommend this place to anyone. The rooms appear nice but are infested with bed bugs and roaches. We had to change rooms due to bed bugs which all our belongings had to be sanitized put through a dryer then washed and dried again. We went to our 2nd room only to find it infested with roaches. We were then moved to a suite that was newly remodeled. It appeared pest free, but we were so tired as it was nearly 3 am we fell into bed and woke up late for work as the provided alarm clock didn't keep time much less wake us up, to being bit by more bed bugs! Had the staff check the rooms prior to moving us every bit of this could have been avoided!"

"Never again! I thought that because of where it is located, that it would be nice! The room smelled like pee and the carpet was sticky. They clearly do not clean because we found dog food in the closet on the floor and we did not bring a pet!!! On the microwave, where the clock is, there was a roach in the screen. I love to stay at hotels for the constant hot showers/baths but that was a fail, the water didn’t stay hot for very long."

"If I could give 0 stars I would! This is the absolute worst hotel avoid at all costs!! The place is infested with roaches. They’re in the halls, the rooms and IN THE BEDS and the staff just shrugs it off and say “we offered you to change rooms” but the rooms they showed me were worse than the room I was in. I did not receive any room service throughout my stay they said you have to be there over a week (I was). I had to change my own sheets. The hallways smell like old pee and cigarettes and the carpets, DISGUSTING! Go spend your money some place else this was a total waste of money, they shouldn’t even charge people to live in those conditions. In addition someone’s vaginal itching cream was left in the room wrapped in a wash cloth."