Blue Bay Inn and Suites

"Just because I have to put a star rating if not it won’t let me put a review. Nastiest dirtiest hottest hotel I’ve booked. I don’t know how they still get booked. Ac wasn’t working. As soon as you go in it’s so hot. Elevators kept screeching. Fridge in the room wasn’t working. No toilet paper. Disgusting. Everything about this place is disgusting."

"Worst experience ever property manger was terrible. It all started when I pooped the toilet I left with a large load to find out there was no toilet paper. . I felt nasty so I tried to shower when there was human genital hair.Then when I went to sleep that hard time away there was period blood stained into the sheets. There were dirty bathing bottoms in the elevator as I was on my way to complain about the issues I encountered which resulted in a foul fishy odor. The hot tub was left uncleaned with worn personal anti baby wraps. The fridge also had moldy food in it FYI ice cream does mold. I found out the hard way…not a good taste. Brushed my teeth and there were no towels!!!"

"Gross. This hotel has become very run down in the last 4 yrs. Dirty floors, hallway carpets dirty & stained, cockroaches (even dead ones in refrigerator), dirty walls, doors, holes in walls & doors, old broken & mismatched very worn and broken down furniture. Bed linens stained & needs replaced. None or few wash cloths and stained. Staff says they are low supply (Why? Get some.) We had to buy our own. Always have to ask for toilet paper so bought our own. Hot & cold water is reversed. Ice machines don't work. Drink machines show a variety of drinks and water, but only has Coke per management instructions. Staff said that's all the owner wants in it...not even bottled water. Holes in bathroom doors. Fridge is beat up & looks like retrieved from a dump. It has a large continuous water puddle on top. Walls everywhere looks like patchwork. They have done wall repairs a while back and painted those spots with paint not matching what was there and not painting entire wall. Floors in rooms have mismatched floor tiles Over heard other guests complaining about faucets not working, broken furniture, no toilet paper, no wash cloths. Heater/AC fell off wall so maintenance man pushed back on wall and put wood blocks under to hold in place saying he didnt have any screws. Also, a bathroom door was missing pins in 2 hinges so the door wasn't working. The website you have a free continental breakfast. You only have coffee and toast and those aren't kept full. A box of tissues are used for napkins. The lobby/breakfast area has no TV to watch news or weather, etc but the wires are hanging there with the empty TV bracket. You have moved an old sofa into lobby and a pay per game pool table. That cut the lobby space in half so you pushed tables together and guests have to sit with others. Main lobby restrooms out of order over a month. Laundry room dirty and only 1 washer works again for over a month. Scraps of carpet used as rugs in elevators. Elevator doors dirty & very battered. Elevator walls missing railing with large exposed holes. I feel sorry for the front desk having to deal with complaints. NEVER AGAIN."

"As much as i have loved to stay here many times before. Today all i can say is run, run the other way. Rooms were dirty, dirt debris and roaches everywhere. No breakfast only coffee and a loaf of bread on day another nothing at all. No comforters or blankets only bed sheets. Tv didn't work, jacuzzi was not heated, pool had to much chemicals my kids eyes burnt for days. Staff was extremely rude and negative did not want to accommodate anything not even a second key my husband was treated with calling the police on hem for asking for a supervisor or receptionist name. I have to much to say . Just save your money and go somewhere else."

"Not a bad hotel for the price, but they soured the experience with hidden fees. After booking a prepaid room from an online travel agency, they charged us additional resort fee. This resort fee was not disclosed anywhere. Gotcha! You're not a resort, it's not a standard practice in South Padre Island. The coffee in the room did not come with filter or glasses. The breakfast was a joke. The front desk staff was very unfriendly. Never smile, in fact, always frowned when they saw us."