PetSmart 2175 Lantern Ridge Drive, Richmond, KY 40475

"They have a variety of pet items, it's not just for cats and dogs! The employees are very friendly and nice. I will be going here more often!!"

"By far the WORSE grooming department. I've come here a couple of times and today will definitely be the last. You should retrain your groomers on how to speak to customers. Should have went to Hamburg where I usually take her."

"My family and I stopped in here because we were looking to adopt a kitten and give it a good home. We ended up agreeing to take 2, a brother and sister. After the crazy woman over the adoption read in the application that I wasn't willing to let them come to my house she said that we couldn't adopt the kittens because I wouldn't agree to that, I simply said to my family it's time for us to go. My kids were upset and it bothered me so I went back and filled the paperwork out again and this time I agreed to let them come by. She called and said we were approved so we went to pick up the new kittens . When we got there she recognized me and asked if I had cussed her out the last time I was there. I told her no that I just didn't agree and walked away. She then went to the back and got a manager to come and yell me that I couldn't adopt the kittens. Didn't ask for my input just said no. I will never be back to this place again for my animals needs or for adoption!"

"We were very pleased with our groomer Kyla! She was friendly and personable! And she did an excellent job on our baby girl!!"

"I absolutely cannot speak highly enough about my experience with Michelle as a trainer for my dog’s puppy class. She is extremely patient, knowledgeable, and attentive. My dog responds to her with almost immediate obedience and I’ve enjoyed learning from her as well! This is a very friendly and well stocked PetSmart"