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Advanced Animal Care
2120 Pimlico Drive, Richmond, Kentucky 40475
About the Advanced Animal Care
Advanced Animal Care is a premier veterinary care institution located at 2120 Pimlico Drive in Richmond, Kentucky, United States. Our dedicated team of professionals provides top-notch healthcare services for pets, including routine check-ups, vaccinations, surgeries, and emergency care. In addition to our veterinary services, we also offer a fully stocked pharmacy and store for all your pet care needs. Trust Advanced Animal Care to provide the highest quality care for your beloved furry friends.
Photos of Advanced Animal Care
2120 Pimlico Dr, Richmond, KY 40475, United States
Reviews of Advanced Animal Care
"We were so thankful to have an emergency doctor near us that could treat ferrets. It didn’t take long for our drive from Georgetown to Richmond and the staff was super kind and helpful. The only downfall I believe we had was what felt like a long wait time as it seemed the emergency vet side was empty. We understood only one doctor was taking care of exotic animals at the time but would have liked a little more heads up about how long we were going to wait. Once we initially saw Dr. Crabtree, everything else went by as quick as you could expect if not quicker."
"On Saturday, I had to say goodbye to my best friend. I had never been to this clinic before. I live an hour and a half away, and my regular vet was not available. My German Shepherd had been sick for awhile, and he took a turn for the worst on Friday night. We already knew we were about to make a hard decision, but we thought we had more time. When I called on Friday night, I spoke to Sam. She was so kind and compassionate. She was patient, answering all of my questions, and she reassured me that I could call at anytime. I scheduled an appointment for Zeus to be put to sleep the next day. Sam offered to come in and be with me and support me while I said goodbye. When I did go in on Saturday, Jordan, who was so kind, sympathetic, and sweet, reminded me that Sam was willing to come in and be with us, and that she was sorry for our loss. Sam really carried me through Friday night. Breanna was the vet tech on duty on Saturday. She offered to be in the room for support. She was very informative, very compassionate, and she treated my baby as if he was one of her own. She hugged me when I left, and that hug was just what I needed. She was incredible, and I don't know how we would have been able to get through this without her. Zeus, who was normally weary of strangers, was comfortable with her immediately, and that put us at ease. Breanna has such a beautiful heart, and it's obvious that she genuinely loves the animals she cares for. Dr. Conner loved on my baby as she put him to sleep. She was not only loving and comforting to my husband and I, but also to our dog. She explained the process in a sensitive manner, and she was so gentle with Zeus. She supported his head as he fell asleep, and her reassurance that this was the right thing to do, that Zeus wasn't going to be in pain, helped us tremendously. Every single person we encountered here was amazing. They treated Zeus like a king. They talked to him, gave him treats, pet on him, and treated him with the love and respect he deserved. They treated my husband and I with so much love and kindness. They treated us like we were family. Losing Zeus was the hardest thing we have ever done, but the staff made the experience much easier to deal with. I can't think of anywhere else I would want to go to say goodbye to a loving pet. When the time comes to say goodbye to my other fur babies, I will definitely return to Advanced Animal Care in Richmond. I am forever grateful for the staff, for the support, comfort, and love each and everyone of them showed me, my husband, and my big beautiful boy. There is just no way to possibly express my gratitude. Thank you so much for everything."
"I am very pleased with Advanced Animal Care! Not only did they help me when I brought my car sick puppy in to their office, they immediately cared for him! They are wonderful people here that have real passion and care for animals! They are now the veterinary clinic I have chosen to take car of my fur baby in the future!"
"Both my husband and I have been associated with AAC for over 15 years. We have never had a bad experience. From saying goodbye to five of our family members, to bringing our other family members to be seen by the staff at AAC, they have always treated them with care and compassion. AAC has and will be where we bring our members to."
"Last night I had to make the incredibly hard decision to have my 15-year old euthanized after a severe decline over the past couple of months. Today I woke up knowing she is in peace and is no longer suffering. The staff and Dr. K were very patient and kind. I told the staff that I wanted to do what was best for Angel, so they took her back and examined her, less than 5-minutes later Dr. K came in to discuss the options. Ultimately, we were taken to the comfort room which was extremely nice and they brought us Angel for the last time. We stayed with her the entire time and she went peacefully. Not only did they not rush us out, they let us give our final goodbyes and loves. The staff went above and beyond and gave us some hair clippings from her in small vials and took her final paw prints. After the euthanasian, I noticed they had lit a candle for departing loved ones which really meant a lot to us. While they were finishing everything, we waited in the car and they brought us our swaddled little girl and we took the two-hour drive back home. Thank you Advanced Animal Care. Attached are some pictures of Angel doing what she loved, laying in the sun and hiking up on the mountain."
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