Design Within Reach 11800 Domain Boulevard Domain Northside, Austin, TX 78758

"Beautiful showroom with great staff. Ask for Mike DeLuca, he was especially helpful on my most recent visit."

"Update: Do not be fooled by their generic copy-paste reply to reviews. They will not respond or help. Store lacks quality customer service and communication. GM Annette was unwilling and unable to resolve defective furniture. Conversation for attempted resolution went in circles. It’s clear in these other reviews this is a recurring problem. Trying to gaslight customers into thinking their concerns are nonissues is ridiculous."

"I received a Saarinen table that was not showroom quality. I verified that against the reference in the DWR show room, and the other marble pieces in my home. I checked with my girlfriend who grew up with this same table that is still to this day a brilliant white marble piece.. She can also see the dingy color gradient. It is clear that there is a color gradient on the top surface of this table. It looks like the coating was over sprayed, and cured yellow where it was thicker towards the middle. I communicated this simple fact early on, which seems to have fallen on deaf ears. I have recorded the tun around from the DWR Austin GM Annette Irazarry, who is not interested in communicating and resolving this issue. I can’t see how anyone would want to work with Knoll, Herman Miller, or DWR at this point to furnish their home or office. I’m left feeling sick to my stomach looking each day at a product that Earo Saarinen would be ashamed to see leaving the factory."

"We worked closely with Erin Till, she was fantastic! Very responsive and detail oriented. She helped us find a great new couch for our home. It was delivered on time and we just love it! We would certainly stop by DWR for any new home furnishings."

"Great experience. I finally decided to buy a good office chair and settled on Herman Miller. I made an appointment for the next day and Grant replied with a personal email. When we walked in, they fabric swatches and various models were already out. Grant took the time to create a personal connection and help me find what was right for me. I know I could shop around, leverage prices and try to get a better deal, but I feel the service is worth every penny and I want DWR/Grant to have my business."