Holiday Inn Express & Suites Richmond, an IHG Hotel 1990 Colby Taylor Drive, Richmond, KY 40475

"Floors were a bit dirty, hairs on the bathroom floor. Cleaners arent cleaning the floors. Breakfast was great, the employees are very friendly and sweet. A lil work and this place would be perfect. Great location close to buckees , and shopping. Beds were comfy and clean."

"Hotel has been recently renovated. Rooms are refreshed, but there are little, small things that make it look unprofessional -- paint flaking, outlet covers not lined up with holes, paint splatter on door handles. Furniture is new and fresh. Floors are hard, not carpeted, which you would think would make them easier to clean, but ours were filthy....lots of debris and dirt on them. I noticed a lot of "dust" on the surfaces (desk, bedside table, dresser), so used a wash cloth to wipe them and it was disgusting. Bed were comfortable and sheets were clean. The box springs were very noisy, they sounded broken every time someone moved, but they weren't. Breakfast was fine. A pancake maker and warm cinnamon rolls entertained the children. Eggs, bacon, and sausage looked like typical hotel breakfast quality. Toast, cereal, bagel, yogurt, and juice options. Bananas and apples. We didn't use the pool or other amenities, as we were just stopping to sleep on our way home to Ontario from Florida. Very easy access to I-75. Parking lot very brightly lit. Lots of eateries, gas stations, Meijer very close by."

"Hotel was under renovation. They had to downgrade our room due to this. They said we would get a partial refund on our CC, so we will see. We accidentally booked through a 3rd party, rather than direct with the hotel, so I can't speak to the value, since the 3rd party had an upcharge. Otherwise, it was a convenient location for our needs, and provided us a good place to stay. No major complaints."

"We got there around 8 pm and were given a room where remodeling work was still in progress. The floor was dirty, and the room was dusty. The person on desk was very nice, and we were moved, but I didn't love this place. The lighting felt cold, not cozy and welcoming. The big shower was nice, but I had nowhere to set my razor or hang a washcloth. There was a significant tear in the window covering. Again, the people working were all very nice. Breakfast was good. There's a broken railing out front, and parking was difficult. I hope the remodeling helps, but I wouldn't go back until it's done."

"Nice clean rooms. Stopped in around midnight to get rest while on a road trip. Really pricey for the rooms. Nearly $200 for a 6 hour stay. They would rather let room go un sold than accept an offer of $100 for the night."