Kroger Marketplace

"Decent shopping experience. The food is mostly organic and fresh! Great sales prices! There’s a good Starbucks here but they have limited sugar free options. The quality of the grapes and fruits are unbelievable. The customer service was beyond expectations."

"This Kroger used to be good and a decent place back in 2018-19. Over the past few months, I wonder how big the shoplifting and theft issue has risen (and why!) to the point that on my latest visit, I had to walk through turnstiles, a bazillion cameras recording my every movement, and people watching me like a hawk when shopping for.... GROCERIES! The worst of all is when they reduced the cashier checkout stations to add self checkouts for "ease" and reduced headcount, but now they spend so much more in headcount and tech to police customers who are otherwise not maliciously inclined. The self checkout now prompts an employee to come and verify every single time there is something the system thinks is "fishy" including loose produce. Self checkout took me 3x longer due to all of the approvals I needed from the employee to purchase my overpriced groceries. It has become a ridiculously demeaning experience for normal customers to shop here, so as a 7 year regular to this store I will never be returning again. Hope the management continues to add more policing and locks down all of the aisles (yet to happen)."

"Unfortunately at this Kroger the meat department does not believe in customer service. Two other groups of customers and I both had to wait and then go have someone page prior to an employee showing up. I requested six brand new steaks cut due to the fact of the ones on the shelf being smaller and less appealing. I was told they are only allowed to put two per package at the current sale price. I even asked if I could just have a couple of package put together and I was still told that it can only be two steaks per package. I believe this is highly inaccurate. Tom Thumb employees have no issues with cutting new steaks for customers and fulfilling a customer's custom request."

"This is a massive Kroger! They have a huge selection of products. The store was mostly clean as it was a very busy weekend. This store sells more than groceries as they have household items and clothing. They have a large seasonal section with holidays gifts and treats. Every section in this store is pretty big with lots to choose from. Employees had great customer service and we didn’t have to wait long to pay."