Jacob's Rock 5909 50th Street, Lubbock, TX 79424

"If you can get a hold of him the work isn't too bad but he never finished our job. He didn't finish doing the seam work even though we paid him the full amount. He kept making appointments and being a no show. Not good with communication at all. Very frustrating to have to scrub the counter top seem every time I clean since Noel never finished the job."

"Noel has always been a hard worker I needed some Granite cut out and got it the next day as promised there were times that it took a little longer but that's the world of remodeling"

"Don't even think about it! You will never get your granite installed. Noel scheduled for installation Tuesday...never showed up, I had to track him down and he said he'd be there Wednesday, then Thursday then his phone stopped working. He called early Friday to say he'd be there by 3 - never showed up again...he never even picked up the slab of granite until Wednesday end of day - he doesn't keep the customer informed and now my daughter is moving into a home next week with no sinks or counter tops in the bathrooms or kitchen! Update: he calls at 11:30 on Friday night wanting to install right then....uh we are asleep, first thing tomorrow is fine. He doesn't show up until 3:05pm and has no help so my husband has to help him. He didn't finish until after 1am! This should have been a 4 hour install. On Sunday evening he calls at 8:30 asking if now is a good time to come seal the granite - we let him and he was done before 11 because we wanted to be done with him. When I asked for an invoice I literally got a straight line of typed text in an email. When I was travelling and couldn't pay him immediately he called me a liar. Check is in the mail within 5 days of receiving the invoice and will never do business with him again."