Westmoreland Transmissions 2921 South Cooper Street, Arlington, TX 76015

"Fantastic and Above and beyond customer service. I was very impressed with the entire process. They explained all the options made recommendations and even took me to the autoparts store to save money. I highly recommend Westmoreland and will be a customer for life! Phenomenal people and service!!! Leonel DeLeon"

"Was referred by a family member when my transmission went out on my 07 F-150. I stopped by and spoke with Bob in person before taking it in, he was honest and gave me an idea of what I would be looking at. I stopped in to arrange having my vehicle dropped off after hours and spoke with his daughter and a couple of employees. They were all so friendly and helpful. Turn around on the quote and repair were quick. The financing option at the holidays made it so easy. At pickup I worked with Bob's wife (I apologize for not catching everyone's name) and was in and out quickly. Will refer them to anyone I can."

"Completely rebuilt and upgraded transmission we invested over $6k in for our 2012 Dodge Ram 2500, proved to be short-lived, covering less than 60k miles within a span of four years. We expected a minimum of 100k miles, which is even on the low end for the quality of build we were told we received. It will no longer shift into gears and is completely inoperable. Despite our attempt, Westmoreland has declined any inspection of his prior transmission work to identify the cause of the problem. His only solution offered is to completely rebuild his previous work, at 100% our expense. Our expectations were for Westmoreland to inspect, determine the problem, and offer his services again at a fair cost to us, not an additional $6k full price. This would be a $12k investment at the end of the day. We could have gone to a more reputable shop who has pride in their trade for that rate, but we took the advice and reputation that he was honest and exceptionally skilled with diesel transmissions. Should Westmoreland decide to reevaluate and inspect the issue, our opinion might change. I value the chance to update my review based on positive actions. However, presently, I cannot recommend his service for reliability or a mechanic who truly stands behind their work. RESPONSE EDIT: At the time that we arranged the tow truck and informed Westmoreland, they changed their tune and refused to to inspect the truck and required payment for a complete rebuild."

"Completely rebuilt and upgraded transmission we invested over $6k in for our 2012 Dodge Ram 2500, proved to be short-lived, covering less than 60k miles within a span of four years. It will not shift into gears and is inoperable. Despite our attempt, Westmoreland has declined any inspection of his prior transmission work to identify the cause of the problem. His only solution offered is to completely rebuild his previous work, at 100% our expense. Our expectations were for Westmoreland to inspect, determine the problem, and offer his services again at a fair cost, not an additional $6k. This would be a $12k investment at the end of the day. We could have gone to a more reputable shop who has pride in their trade for that price. I would not recommend for reliable service, or a dependable mechanic who stands behind his work."

"Honest, Friendly, & Reliable. I was previously told by Firestone Complete Auto Care that my transmission was already slipping, so I booked a diagnosis with Engle Transmission, but they were swamped with work. I then went ahead and contacted Bob with Westmoreland due to their high reviews. They did not disappoint in the least! Turns out my transmission is fine for the time being. The team took a good look at it and stated it is not as I was originally told. Glad I went with Westmoreland! I recommend them above anywhere else around town. I encourage you to continue to support small businesses by trusting your vehicle with their eyes, experience, and kind hearted service. Thanks again for your help and advice!"