O'Reilly Auto Parts

"Great customer service and always help with parts I need."

"Tried to buy wiper blades and the person attending refused to help with the advertised free installation. Asked for a refund on the spot and drove down the block to Autozone instead l."

"Hours are wrong. Says they open at 7:30... showed up at 8:10 and the doors were still locked."

"Want to start this off by saying I was there at the store the day Andre Gonzalez (the guy who left the second most recent review after this) was there. Andre was completely entitled and childish. He gave the employee a coupon that was expired then proceeded to make a scene after the employee said he could not use it. The employee then explained to him how oriellys would send him new ones to replace his old ones. However that was not good enough for Andre he demanded a discount right there in store. After the employee told him that’s not the policy Andre proceeded to yell and insult the employees as he was walking out. The employee kept it professional and courteous never raising his voice and kept telling Andre to “have a nice day” I’ve been coming to this store for years and never had any problems the guys are always great and friendly. I just thought it was wrong how an entitled customer tried to leave such a negative review because he did not get his way."

"This place was the alternative to AutoZone for me for a long time. However, at some point, O’Reilly started hiring people that just don’t care. Maybe people who are too cool to help others with car parts. Ryan, the assistant to the store manager, is one of those type of people. This guy alone was useless enough for me to shift to Advance Auto. Ryan was rude, unhelpful and impolite. The worst part is that Ryan says he has been an employee for six years! So, imagine how many customers he must have cost O’Reilly Auto Parts! You can add me to the list."