Rack Room Shoes

"Today I tried this location #344. Everyone was so helpful, but Luciano Ramirez was amazing! Not only was he patient in helping us, but had great customer service! That’s not easy to come by these days. I’ll definitely be returning."

"I've been coming to this location for years because they always have what I'm looking for at a great price. I got two awesome pairs of Pumas for a little over a hundred dollars.Thanks for your help Leandra."

"Worst experience ever! Unprofessional staff. They just look at you like you're the dumb one while repeating the same answer over and over. "Why did you cancel my order for socks when you clearly have them behind the counter waiting for me?!" The clear lack of knowledge on how to resolve a simple issue blew my mind! I'll avoid this store and possibly all Rack Rooms from now on."

"Tyrell did such an amazing job greeting us and helping my husband and child find shoes! Tyrell went above and beyond and gave us deals and made us feel so welcomed ! Thank you !! Such a amazing employee!"

"Went in looking for flats and I found 2 beautiful pairs that really matched what I was seeking... We got a hello as we entered but would have had to find someone to help because we only came across one employee at the counter... It's just nice that we didn't need any one-on-one attention. There was upsale, no suggestion for flat socks or the water protection spray for the suede... This should be a standard when someone buys nice suede shoes with a blister causing leather like material built inside the shoes that are surely to cause some discomfort for the wearer. Just an oversight by the employee, the employee was very nice and quick to ring us up."