Thi Van Nguyen: Allstate Insurance 11110 Bellaire Boulevard, Houston, TX 77072

"Rates were very high and after the policy period ended, I switched insurance companies. I sent a cancellation notice and the company still attempted to perform an unauthorized charge from my bank account. I requested a refund through my bank and afterward the agent falsely alleged an unpaid debt and damaged my credit by sending it to collections. After several calls and emails, no resolution was made. Then the agent hid behind the insurance company claiming it was Allstate that filed the false collection claim damaging my credit. But I'm sure that if filing went the other way and I attempted to make a claim against the insurance company with no premium paid, they would not honor it. Based on how they treated me, I wouldn't recommend Mr. Nguyen or Allstate."

"Great experience, Thi is very knowledgeable and taught me how the insurance works for my car and home. He was very helpful with teaching me things most do not know about insurance. It is great to have a real agent as opposed to other companies and not having anyone to talk to. Highly recommend"

"I am very please to have Mr. Thi Nguyen as my new Allstate agent. He is very friendly, helpful and also quickly responds to any request or concern. Mr Thi always treats clients respectful and professional. I have been with Statefarm Ins. last 35 years. Hopefully I can stay with Allstate for many years to come unless the prices is increased much more than others."

"On 4-19-2020 our area experienced a hail storm with hail up to 1.75 inches degrading and damaging many roofs within our area we had a number of contractors to come out to take a look at the roof to see if there’s any damage and all of them agreed that there was damage. Allstate sent out a drone to take photos and the claims department came back and said they couldn’t see any damage I’m forwarding photos from the contractor to point out the damage. I am asking for a Adjuster to come out and get on the roof with my contractor and show us that there’s no damage. We know that the roof has been compromised and degraded due to the hail storm I’m looking forward to hearing from you after 30 years of being an Allstate client we feel like we deserve The Close up inspection from an experience adjuster. After 30 years I’m certainly not in good hands I’ll be looking for a new provider! Joe Arthur Smith"

"I have been with Allstate Inc. (Cars & Home) for more the 7 yrs. Mr. Thi Van Nguyen, my agent, always answer my questions regarding my home and auto policies promptly,politely and patiently. His policy explanations are very clear and fruitfully detailed. He is a knowledgeable good agent.. Thank you Allstate Thank you Mr. Thi Van Nguyen By James Wynn"