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AutoZone Auto Parts
17603 Farm to Market Road 529, Houston, Texas, United States
About the AutoZone Auto Parts
AutoZone Auto Parts is a one-stop shop for all your automotive needs located in Houston, Texas. Whether you are looking for replacement parts, tools, or accessories for your car, this store has got you covered. With a wide selection of high-quality products and knowledgeable staff, AutoZone Auto Parts is the go-to destination for car enthusiasts and DIY mechanics alike. Visit us at 17603 Farm to Market Road 529 for all your car repair and maintenance needs.
Photos of AutoZone Auto Parts
17603 FM 529, Houston, TX 77095, United States
Opening hours of AutoZone Auto Parts
Monday:
07:30 - 22:00
Tuesday:
07:30 - 22:00
Wednesday:
07:30 - 22:00
Thursday:
07:30 - 22:00
Friday:
07:30 - 22:00
Saturday:
07:30 - 22:00
Sunday:
08:00 - 22:00
Reviews of AutoZone Auto Parts
"Gary was extremely nice and attentive. As soon as I walked in, he greeted me and went right to assist me. The process was easy breezy. And to think I was gonna go directly to Honda for this…."
"An Unfortunate Customer Service Experience My recent visit to AUTO ZONE turned out to be the worst customer service experience I have ever had, an entirely unexpected and unpleasant situation. The interaction began on an unfortunate note from the moment we were "served" by Jesús, an employee of the place. From the beginning, Jesús's attitude was shockingly rude and aggressive. His approach towards us not only lacked the professionalism expected in the service sector but also crossed the line into unacceptable behavior. Instead of offering solutions or assistance, Jesús chose not to serve us, leaving us not only without resolving our concerns or needs but also feeling belittled and offended. It is alarming that an establishment allows its staff to act so hostilely towards customers. This experience has made it clear that there is an urgent need to properly train staff in basic customer service skills, especially regarding respectful and professional treatment of visitors. A single employee with a negative attitude can have a profound impact on the overall perception of a business, and definitely, Jesús has negatively affected our view of AUTOZONE. I sincerely hope that this review serves as a wake-up call for the management of AUTOZONE. Staff training should not only address the technical skills needed to perform their jobs but also, and perhaps more importantly, how to interact courteously and respectfully with all customers. No customer should have to endure the kind of treatment we received, let alone consider it as part of a standard experience in any business. For future customers, my advice is to proceed with caution if they plan to visit this store. And for the management, I hope they take immediate steps to ensure that no other customer has to go through such an unpleasant experience as ours. Excellence in customer service should be an absolute priority, and clearly, in this case, there was a significant failure that needs to be addressed urgently."
"They didn't charge my battery, they left it there for hours and wasted my time. I took it to O'Reilly and they charged it in 20 minutes and said it was a great battery. AutoZone employees must not be honest..."
"Update: JESUS M IS AWESOME!!! He’s so helpful!! He did his best to help me!! KEVIN (KEV) IS THE BEST!!!!!!!!!! He’s so helpful!! Everytime I come in it’s been an assessment customer experience!! They have my parts for my car so I can have a great experience!!! Ken always goes above and beyond to help!! Definitely appreciate these guys!!! It’s been a journey but I’m always rolling again!! THANKS KEV & his team!!!!"
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