The Woodlands Agency Allstate

"I would not recommend using this agent. I have been an Allstate customer for 41 years and at this agency for over 30 years. When Sid took over the customer service went down hill. Last year I eventually took all my business to another company because of service and price. I was told at the time I left that Allstate gives better rates to new customers than existing customers and to come back and get a quote when my policy renewed with Progressive. My policy renews tomorrow so 2 weeks ago I reached out to Betty in the office. I sent her everything she needed to give me a quote. I did not hear back so I emailed her again. She never replied so I called her on Monday asking her where my quote was. She said she had told Sid about it and she would remind him again. It's now Wednesday and still have not heard from anyone so I called the office again after lunch and requested to speak to Sid. I was told he was busy just like every other time I have needed something since he took over. It's now after 5:30 and I still have not heard from anyone so I renewed with Progressive. I have 5 cars insured, 2 houses, 1 boat, 1 commercial policy, life insurance and an umbrella policy and spend over 20,000 yr in insurance. AND I have only had 3 claims on all these policies in 41 years so they know I'm not a big risk. You would think I could get better service from an Agent and an Insurance Company. I guess not. I guess Allstate would rather spend money on those stupid commercials. Look elsewhere if you are looking for an agent. There are a lot out there that offer great service."

"I’m disappointed in the 54.00 hike in my insurance I have had no tickets accidents or anything else with my fall down stairs I have had a lot of doctor appointments and the inflation is not helping!"

"Allstate will raise your premiums by 20% every single policy renewal even if you have no claims or tickets. This agent could care less about it either as is a direct increase to his pocket book through the commissions he earns."

"Allstate does an amazing job, I feel that they are really on top of their game on making sure that everything is covered and also get back to me quick if I have any questions or concerns. I couldn’t be more happier with any other insurance because with Allstate I honestly feel like I’m in good hands! :)"

"This company took my full payment for insurance for 6months , first they dated it for 10days in the future and told me after payment was completed and they provided a temporary card. Then 2 days after they cancel the policy and refund a partial payment without any notification. Very poor customer service and good tging we did not have an accident over the 2 months it took to discover there mistake. I asked 3 times if the car was insurable with them and he said yes. Terrible company to do business with"