Pit Stop USA
About the Business
Pit Stop USA is a premier car repair institution located at 10380 Jones Road in Houston, Texas. Our skilled technicians are dedicated to providing top-quality automotive services to keep your vehicle running smoothly and safely. From routine maintenance to complex repairs, we offer a wide range of services to meet all of your car care needs. Trust Pit Stop USA for reliable and efficient auto repairs in the Houston area.
Photos
Location & Phone number
10380 Jones Rd, Houston, TX 77065, United States
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
10:00 AM - 4:00 PM
Reviews
"Nice people, inspection was fast, no waiting. I'm editing this review the first time I went there everything was done good..I returned to getnan oil chang e, they were rude & told me I could not come back an get another oil change due to my hood not fully locking. They were horrible will never go nack!!!"
"I've been a pitstop USA customer for decades. From oil changes to state inspections this location has always treated me and my associates with respect and good work."
"If I could leave zero starts I would. I hate to leave paragraph long reviews, but this is absolutely necessary; Innocent people who support local small business shouldn’t have the pay the consequences of someone’s irrational, negative attitude and lack of customer service skills. A couple of days ago, I arrived to this establishment to get an inspection done on my motorcycle. From the beginning, I should have seen the red flags. I arrived and the guy who claims to be the on-site manager, stood there for about a minute, with a blank stare on his face just looking at me. I asked him “can you help me?” Shouldn’t that be his job? I asked him, “how much are your inspections?” And he quickly replied, with a crude and vulgar attitude: “ITS THE SAME AS ANYWHERE ELSE YOU SHOULD KNOW THIS” I just moved from out of state, so no, I shouldn’t. Fast forward, he said “the inspector will take care of you” and to my surprise, it’s a homeless gentleman; unkempt, filthy, smelling like cigarettes. The “inspector” walks away and I ask the “on-site manager” where he wanted me to pull my motorcycle too. Before I could even finish my sentence, he cuts me off and replies, “I’m not the inspector, the inspector is over there, go ask him!” I immediately get back on my bike and leave. I wasted 20 minutes of my time that I will never get back, watching these morons attempt to do work, that even a 5 year old could have done better. The “on-site” manager reminds you of that fictional movie character “Slingblade”, because he sits there with a blank stare on his face. As I waited there, people kept coming and he just sat there on his phone, as if the customers were a nuisance, and bothered him every time someone new showed up. I will never visit this establishment ever again. But I do hope the owner does something about the individuals working there."
"Great place. In and out quickly. Got an oil change, inspection, and wiper blades for under $100.00."
"Horrible place to get your cars oil change, they did not screw the bolt for my oil on so my oil was leaking, my mechanic was caught this issue and tightened it before I lost more oil. Unprofessional place that will take advantage of you . Don’t waste your money here, If my mechanic didn’t catch this mistake my car’s engine could have been ruined. (In the photo you can see the leaked oil and the unscrewed bolt)"
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