Northwest Hyundai Service Center

"I'll write my review again because it looks like it was deleted. Do not come here for service! They will over charge you for parts!!! I didn't learn my lesson when I came here a few yrs ago. I will never come here again. PLEASE PLEASE PLEASE don't waste your time or money."

"My car was damaged in an attempted theft. That's not necessarily the fault of the dealership. However, the service experience I had afterward is. Considering there is already a class action judgement against them due to the faulty security systems, I figured they'd do something to minimize the cost, offer a loaner car or something. They did none of that. I've suffered every bit of the expense so far. To add insult to injury, when they finally fixed the car after 2.5 weeks the keys they provided me turned the ignition but did not open the doors. As soon as I got out at work after picking up the car I was locked out of my own car! They then proceeded to lose my old key! If I didn't have my old spare, I'd be completely destroyed. Eventually found the keys tossed in the crevice between the seat and center console. Miserable experience!"

"I had a good experience with their service department so far. Dillon assisted me initially. I didn’t have an appointment, I just walked in at 10 am with a battery problem. It only took about an hour for my battery to be replaced. I was very impressed with their speed and service, especially since I didn’t have an appointment and it was a Saturday. Thank you to Brenda as well, she helped with getting things done fairly since I only had my vehicle for 5 weeks and my battery was acting up. Now my car feels brand new and performing very good. I’m very happy with my experience with the service department so far."

"The technicians did all of my recalls on my Hyundai sonata hybrid within 2 business days. Unfortunately I did not have the extended warranty for struts replacement so I went somewhere else for additional service. Also I would like to thank my service advisor Aaron Jackson, he was very nice and helpful."

"Beyond frustrated with this service center. This is not the first time I have had issues . No updates unless you call them. Had my car towed there Monday due to the check engine light on, my car has "