First Watch Service Center 4820 W O S T Dr, Houston, TX 77013

"I had so call service done at this shop back in 2022 which someone referred me to this place to have a clutch install. Talk to the owner name Juan which was a disappointment. I had all of my parts about $1500.00 dollars in parts, he charged me over 2100.00 dollars just for labor, so busy trying to upscale and milk as much money as he could out of me, he didn't care if the job was done rite. I ask him at least 5 or 6 time don't for get to grease the throwout bearing. Well I guess he didn't give a damn about what I said at the time because here I'm 1 year later back at the shop again getting another clutch put in again because didn't give a darn if the bearing was greased or not he's just about the money. 2 weeks after he put the clutch in I took it to freightliner to have and air leak fixed and the dealer smell a burnt order and it was because the bearing wasn't greased. It was too late the bearing was on its was the giving me problems. I called Juan told him what they didn't do he lied said they did he didn't care. Juan I will never deal with you or come to that barn yard of a shack again. You fake and a snake!!! Drivers read his reviews before you deal with this con artist. He will try to get as much money as he can out of drivers."

"This is real scam. Over priced parts & labor. Never show you real price for parts. Never fixed your truck anything to do with engine, transmission & clutch"

"This shop is convenient however major issues need to go to the dealer. Sometime if they dont know whats wrong with it they will guess and have you spend a bunch of money and you will be right back. Always ask for your old parts to ensure they actually changed the part. The documention is really poor, they dont provide a detailed diagnostic they will just tell you they did one but dont expect a print out of codes or any details. Its a C grade shop. They do good work some times and sometime they are fixing things that dont need to be fixed because they dont have certain equipment to test certain parts."

"Fast, quality service. Jose and his crew always get my truck fixed in a shorter amount of time than any other shop. The moment you pull up they assign a mechanic to work on your truck and they are open 24/7"

"It was my first time, I went there for oil change, usually i go there to fix my truck. But today was for oul change, they gave me a free detail in my truck that was like a super clean. People there are really nice. Thank you guys for your good work."