Watson Automotive Services 16250 Ella Boulevard, Houston, TX 77090

"TOTALLY DISAPPOINTED!!!!This place is not as good as reviews state I promise. Originally went in for overheating classic Cadillac. They changed radiator hoses but placed the top hose laying on the belt. They said it would be ok. Over time the hose has worn quickly due to the belt rubbing it. Second visit, Months later the vehicle is still running hot. I now have to pay labor fees to replace the belt they placed on my belt. On top of that they have killed my muffler and exhaust system some type of way. I bring it to Alan's attention and he basically said deal with it. Mind you this muffler and exhaust system is just 2 months old. Now instead of the quiet purring 1973 Cadillac I brung in to them, it sounds like a 76 nova on the race track and it backfires. OMG, my car has never backfired. The fumes from the exhaust are so harsh I honestly get light headed now while driving. I can't believe they provide this terrible type of customer service."

"This place saved my 1993 Cadillac. We took it to 4 different places over the last 10 years and no one could figure out it's "issues." It would randomly yet consistently die and had SO many electrical problems. I just dealt with it, because no one i took it to knew how to fix it. I was told I would just have to drive it that way, or that it was time to get a new car, not something I can really afford. Recently though, it had started back firing and refusing to accelerate (at times when I REALLY needed to). Took it to my all my mechanics, they flushed the transmission and said just drive it until it won't drive anymore. I looked this place up online because I thought, with all the money my family has put into the car (and the fact that it only had 100,000k or so miles) I need to at least try. Coming here was the best decision I have ever made. I came in, thinking that it was finally time to put my car down. Turns out, it had the wrong type of distributor in and needed the computer replaced (maybe more technical than that). It runs SO WELL now. I have never had this much confidence in my car. It has been about a month since I got it back and I am ELATED. not a single issue yet. It is an hour away from my house, but I will be coming back (hopefully not too soon) for every little thing my car needs. I am so incredibly happy I get to drive my favorite car!"

"I brought my vehicle up to Gordon Automotive and they told me what problems I had at hand. They worked on my vehicle diligently and returned my vehicle in good shape in just a matter of days. I appreciate everything and rely on this shop when my car has any sort of issues. I always recommend this shop to anyone who is dealing with car troubles.. their definitely great at what they do. Thank you GORDON AUTOMOTIVE!"

"I taken my 1995 Cadillac for repair while having issue with my idle speed control motor that was causing a cut off issue when starting up while hot. they charge me 400 and something dollar for nothing my car was worst after receive it back and i still have the same issue with my car. in short they have not fix my problem just charge me 400 something dollar. I don't think they know how to work on Cadillac let alone know what they are doing, i will not take my back there again I will just take it to Cadillac dealer. they don't deserve one star."