Ford Service - Tommie Vaughn Ford 1201 North Shepherd Drive, Houston, TX 77008

"The quick lane was great. They were able to get me in and out in 2 hours. Oil change tires rotated and balanced, rear brakes and rotors. My explorer is driving and stopping like new. Thank you"

"Had to have my airbag replaced under warranty. They reached out and made scheduling very easy. Even sent a tech to my house to preform the service on site. Service guy was friendly, competent, on time to the minute, and efficient. Couldn't have asked for a smoother experience."

"Convenient, average priced, great customer service. They arranged for someone to pick up and drop off my car along with an itemized receipt and I was able to pay over the phone. I needed some recalls fixed, an oil change, and I bought an air filter and just needed someone to do it and I was only charged for the labor fee (and oil change). Dealerships always try to sell you on something extra but it was smooth sailing. 10/10"

"Appreciate your service. Casey was very courteous, he communicated with us from beginning to end, very helpful and extremely professional. A lot more expensive than we expected, but trust our vehicle was in good hands and Tommy Vaugh has been highly recommended. We heard you all did good work and would take care of the repairs needed on our vehicle. We are taking it out on the road this weekend. Thank you"

"A mobile unit was sent out to my house for a recall part to be installed. The technician/mechanic was very polite. He showed me the part he was changing and explained what exactly that part did. Quick and informative and offered assistance with another matter. Great experience and I can’t wait to use the mobile service again."