Memorial Drive Tire & Auto 14715 Memorial Drive, Houston, TX 77079

"I've been bringing my older car here for repair for over 3 years. Its the ONLY place I come to now, cause I trust these guys. They know me and the car and always treat me fair. I even bring my car in for oil changes, since they do a little extra checking on the car as a whole."

"Definitely sketchy. The price I was initially told and the price I paid were $100 different. I felt like I was fishing for information. Could absolutely just have been transparent so I didn’t have to ask so many questions. Its cheaper to just have the GoodYear mobile van come to your house and less of a hassle. If you do not want to pay $340 for ONE TIRE steer clear. Edit: No written estimate was provided. The employees here spoke to my girlfriend like she was not intelligent. There continues to be the issues of “we said this” “we discussed this” there was no discussion. The staff continuing to claim there was one is rude and condescending. If the price had been transparent I can assure you we would have found a better shop over the weekend. Feel free to watch any footage your shop may have of the employee client conversation. I assure you there will be no mention what you claim. Nor did my girlfriend leave your shop Friday with anything in writing. Also the tire was inflated to 60 rather then the suggested 35. Do better."

"I took my car to Goodyear Memorial Drive Tire and Auto for an alignment. I explained the issue that I was having and that I wanted the spare tire put on in place of the unevenly worn tire on the drivers-side front. They gave me a lift home (which I appreciated) and after about three hours of waiting I gave them a call to check on the status of the car. They said "Yes, the car is ready" to which I replied "Well, no one gave me a call, I’ll be there in a few minutes..." Once I arrived, I paid for the work and they handed me the keys and my wheel lock, they didn’t tell me about anything that they found or offer me a print out of the adjustments to the alignment, I had to ask for it. Then I asked if the spare tire had been put on in place of the worn tire and the response was "Yes". I went to the car and opened the trunk to check that spare had been installed as promised – it had not. I've repeatedly given this shop a chance because they are convenient to my home and each time I have been disappointed. Convenient or not, I won't be back."

"David and Ray do a great job. I take all my vehicles here. They are honest and transparent, which is a great quality in a mechanic shop. I have never had an issue with the repairs or maintenance. I recommend this shop to everyone in the neighborhood."

"The owners Nancy, Linda, and David are incredibly down to earth and a pleasure to interact with. The staff is very knowledgeable and patient in explaining in detail what is going on with your car. This is my go-to place for oil changes, state inspections, and overall car servicing. I am very happy with their overall service!"