Cherry Park Automotive 14520 West Road, Houston, TX 77095

"I've been using Cherry Park Automotive West for about a decade now. And I'll keep using them. Communication, diligence, and work performed have always been excellent."

"Todd is awesome! If you’re looking for a helpful, honest shop, come here. My car had some issues and I was given a repair estimate. The next day Todd called me and gave me the good news that less work had to be done and my bill was halved in price. It’s such a pleasant experience not to get taken advantage of. Thank you, guys."

"I went in with multiple issues with my truck, Todd offered a reasonable price and was able to inform me throughout the process and finished the job the same day! Needless to say I was impressed. With this friendly attitude, honesty and promptness you have a customer for life Todd. Keep up the good work!"

"I was very pleased with the service I received for urgent repairs. Todd was a great communicator and made me feel as though MY car was a priority in getting the work done. The repairs were completed timely and my concerns were addressed. I needed a serpentine belt, rear brake pads and rotors as well as a gasket replacement for oil that had been leaking all over the engine. Extra attention was given to cleaning the spillage so as not to smell the fumes. I felt like I received honest and fair work for a vehicle with 130K. I'll be back for future maintenance. Thanks!"

"Tldr; got charged a ton for parts and services I didn't need. The guy quit but still feel ripped off. I took my car in because it was lagging bad starting from a complete stop. Otherwise it was fine. They said it was the transmission, and charged me almost 7k for the replacement. I picked up the car during rush hour so didn't notice a difference. 2 days later I go to take the car out and it's still lagging. I took it back kinda pissed after spending that much and the problem wasn't fixed. I asked to have it actually fixed and to let me know what the issue was. 2 weeks later I have not heard back so I call up there and no one knows what I am talking about. They said they would look into it. A few hours later I got a call back saying it's ready. It was a vacuum leak. The guy who replaced the transmission and took the car back quit the day i returned the car. The whole issue could have been that leak and I paid out the but for a new transmission. I know I may have needed one eventually but I think I was ripped off. It's running now and the guy responsible doesn't work there anymore but I still feel ripped off for things I didn't need. They need to do something to make this right."