Nissan Service Center 15300 North Freeway, Houston, TX 77090

"Service employee very nice and professional. Had me in and out in reasonable amount of time for my oil change."

"I've bought my car 7 years ago from here. The service is nice, as well as the staff. Yesterday the young man that greeted me answered all questions. I would recommend anyone that needs a nice car to Fred Nissan."

"I have been a customer for about 4 years. I always completed all recommended repairs & upkeep from the Service Center. I recently completed a brake fluid exchange July 2021. When I went for a routine oil change February 2022, the same brake fluid exchange was recommended due to dirty brake fluid. I explained I just got that done in July but was pressed to get it done again. I declined the service. And told them I would call back later with documentation of getting it completed. After I left, the engine light went on, car was making a rattling sound. I called the with my concerns. To make a long story short, after many phone calls, I finally went in to get the brake fluid exchange at no cost. Let me tell you, Nissan guarantees their work but it is not a no hassle guarantee! I was met by the same service advisor who said I did not need the brake fluid exchange because although I was told to do it, the advisor did not see me records and did not realize it was only 1000 miles, so now I did not need it. I insisted because I was told to come in. The advisor said she would talk to a manager because no one was aware of the arrangement. Hassle again. Finally got it done. Service advisor came back with keys only. No paperwork. Nothing. Verbally said work completed. Engine light still on, worse rattling and a recommended Engine Diagnostics $185. I know my business means nothing to them, but I trusted them with my vehicle repairs. I am done with Tom Peacock Nissan."

"Customer Service here is A 1. Hands down I like the service as well. Glenda was my service advisor. I had to keep calling to check the status of my car. Anytime I was given a several times I would be notified about updates. That didn’t happen. Then my Husband approved for the repairs and it still took longer than I was told for repairs to be ready. Also I kept getting phone calls from the sales department to sale my car to get into a new car. Very irritated by the man that kept calling me. The repairs on my 2010 Nissian Altima came to $1,696.74 to repair my car. Overall I’m happy that my baby is working and back up and running like new."