Premier Auto Services 13214 Veterans Memorial Drive, Houston, TX 77014

"Good place for an oil change. I've been going for almost 3 years. No issues. What I can say is that it would be nice if the person doing the oil change would clean up before getting back in the car. Many times, I've gone and gotten my driver seat, center console, door trim, and especially the steering wheel just splashed and smothered with engine oil. I dont even see an intent to clean up. Please clean up before touching anything in the car. I know you guys work hard all day, but take care of customer's cars so they can keep coming in and not worry about dealing with interior oil stains."

"I always come here for my oil changes. Great service, Pablo and his technicians are always very friendly and efficient. You don’t have to wait hours as you do at the dealership. Highly recommend."

"I also went there for an alignment, and they found more problems in my tires, and said that I'll have to pay for inspection first before they do the alignment, because the problem should be fixed first. So I said ok. They ripped me off $180. I can prove it. I had another car, that was just fixed at another place, and I checked with my mechanic to see if everything was good. He said it's all in perfect condition. So I sent my brother to them, and surprise surprise, they found the same problem. Pathetic!"

"If you can avoid going to this place please do , they don’t know what they are doing at all. I went in for an alignment, left to test it out and my wheel come out worse than what it was. They only took about 15-20 min on it, when I went back he took my car and took it for a run then he “fixed it” he didn’t fix anything. DONT COME HERE!"

"BEWARE! I took my vehicle into this shop because my RPM was surging. Pablo said they would take a look, never mentioned a charge. After the tech looked at my car, Pablo tells me I need a new transmission. $1100 plus labor! I was shocked as the issue was only going on for a day. I wasn’t confident this was right and said I need to think about this. Then he says well the “diagnostic “ costs $45! I paid while I thought he was printing the diagnostic paperwork. But he never gave me anything. I asked for the paperwork and he grudgingly printed a receipt saying transmission diagnostic. I asked about the results that confirm my transmission needs to be replaced and he talked in circles for 15 minutes then refunded my money rather than produce the paperwork. Well I took my vehicle to a transmission shop and learned I actually needed a transmission control solenoid which cost $56 plus labor. Pablo refused to give me manager info and my money still hasn’t returned to my card. If anyone has info to help me reach management please let me know. More than anything I just want to warn others, if this shop gives you a big bill get a second opinion as I was almost out of 2k messing with these crooks!"