Hagen's Automotive 11055 Neeshaw Drive, Houston, TX 77065

"Had my truck built by him a few years back I had to help him finish putting it back together lol fast forward to now all the parts I paid for he never put in I pulled the motor apart myself last week and he left all the stock parts besides the cam and the dod delete kit. I figured out what he did since he was building his LS at the time he put all the parts I bought onto his truck. Dudes a joke So if u like throwing your money away this is the guy to go to. I’m gonna see about a lawsuit bc I paid a stupid amount of money for him to get it done."

"Very professional customer service. These guys are the best. They have worked on several of my vehicles and all of them runs great Honda, Mitsubishi Genesis, Nissan you name it they will get the job done"

"Hagen’s Auto is a mom and pop shop. From walking in the front door, to dropping off, to paying and picking up they make you feel comfortable, and as if you are part of the family. My brake job was well over due and didn’t cost me anywhere what I was expecting. They walked me through everything, explaining what I needed, what I should expect and how I could keep my car up and running with out needing costly repairs in the future. Top notch service and care. I’ll be back again."

"I had to tow my car to this place by AAA as they were the closest AAA qualified service to replace my thermostat and was not a good experience. The young lady I believe she is the daughter of the owner was nice during my first visit, but I had to tow my car back again because the new thermostat they replace had the same problem after I drove it about 12 miles. There was a young man during my second trip and he was just not welcoming knowing the issue as his sister had already informed him that I was coming back. It was on Friday and he told me I had to wait until Monday because he doesn't have anyone to look into it at the moment for 5 minutes work, and he claimed he could not find the part as well. He didn't bother to show any level of customer service. I felt that I was in a wrong place that I shouldn't be in the first place and I had to drive my car slowly and stopped by AutoZone found the part myself and replaced it in less than 5 minutes. I had to pay them $162 after the AAA discount of $17 to put a wrong part which is overpriced as the part was only less than $9. I guess they have to know you to get the good service. I will not going back and would not recommend to anyone that type of customer service. Take your business elsewhere where you feel welcomed and get treated well."

"I can’t say enough good things about my most recent experience with Hagen’s Automotive and Mr. Hagen himself. The Friday before Memorial Day weekend, I had a major issue with one of my brake rotor bearing assemblies being just short of welded on. Mr. Hagen worked after hours to ensure my truck was in working order and ready for my out of town trip with the family. Mr. Hagen is a man of integrity, more than fair on pricing and will have a customer for life. Thank you again!"