FM 529 Shell Auto Care 6925 Lakeview Haven Drive, Houston, TX 77084

"Had my car towed here 3 times for the same issue. Each time they had a different diagnosis for the issue. After paying over $500 in new parts (Alternator, Belt, Battery), they finally diagnosed it as a loose wire. They then proceeded to improperly glue the wire to the alternator. This mistake resulted in my car shutting down on the freeway, and me being stranded in 105 degree weather. Luckily, I was able to find a mobile mechanic to install a new wire properly!"

"Sent my car here for an oil change and brake fluid exchange. What should have been a few hours of work turned into A MONTH of waiting. According to them, they couldn’t reprogram my car (since it was a hybrid) and needed to send it to the dealership. Now, as a customer, I would have expected for a car shop to either be able to do work on my car or be honest that they’re not able to do certain work. But within the month of waiting, I didn’t get much an update from them unless I kept on calling them and in the end, I had to pay part of the reprogramming fees which should have been done in their part and NOT the customer. Now, please be cautious of sending your car here for repairs. This is how I got my car back after a month. Dirty, things stolen, things got moved everywhere, and paid more than I should have."

"Very professionals. Mr. Will is the kind of person that you trust as soon as you meet him. That's why his business is always crowded. Definitely keep taking my cars there."

"Great service, honest work. Anything or type of repair needed. Great prices, will continue to bring cars here for service."