CincoAuto2 Carwash and Automotive 5341 Farm to Market 1463, Katy, TX 77494

"If I could give this place 6 stars I would. Everytime I go in to get the interior and exterior of my car cleaned, they do a superb job! They even go the extra mile. For example, I own a business and used to do after school. There was reminsnece of the back of a magnet that I stuck on the side of my van. It would have taken forever to peel off. All I simply asked was if they had any suggestions and they just did it themselves. They didn't even charge anything extra when I told them I was willing to pay extra if they had a way to do it easier. Can't say enough about this place!"

"This place is a rip off. I pay for the monthly membership and it’s not worth it. I hardly go so they’re making money off of me so when I go ones in a while I expect the service to be good. I’ve told them twice now that I need the inside of my car to be wiped thoroughly cuz that’s more important to me than the outside. I guess I didn’t specify enough so my cup holder hadn’t been touch, back seat wasn’t touched, side doors weren’t wiped and to add salt to injury they didn’t even give me any air freshener. For $35/month I expect better. And they want a tip after doing a horrible job. People, tips are given when a good job is done, not just because so please understand that. Canceling my membership.."

"I took my car to get a detail a few months ago. I am a single, busy mother and haven’t had time to write this review sooner. I got my car and the dashboard lights were half on half off, my radio wouldn’t turn on and my leather seat had a rip in it. They had my car for another couple of hours and got my dashboard working and my radio on BUT my buttons don’t work. So I can’t change my radio or do anything with it. SUPER ANNOYING! They told me it was a battery issue. I have NEVER had an issue like that before and they said if I drove it around for the weekend it would fix itself. Well it’s been months and it’s still broken. I am so busy I don’t have time to drive 25 min there often but one day I did and they said if I left it there all day they would try to fix it but I do not have time to be without a car as a single mom all day. So here I am, still driving my car I take good care of without a working radio and a rip in my seat. All I wanted was to treat myself to a nice car detail and it was a detail from hell. I highly recommend DO NOT go here. I even asked my normal car shop when I got an oil change about it and they said it sounds more like water damage and it is not a battery issue. Just as I thought."

"I took my new car (only a month old) and bought the super wash. I waited over 1 hour for them to complete. That was not the problem, when they finished my car I saw that they chipped my paint in two places. We went over the entire car prior to them taking my car back and no chips. The car is brand new. They brought it back to me with two paint chips and it took a lot for them to write up an incident report. The worker finally admitted to the marks not being there and they told me they would call me back to resolve. This was four days ago. No call back and even after I called for an update, they still have not called me back to resolve. The wash was not that good and they damaged my car. Now I have to chase them down for them to do the right thing. Terrible experience and my issue is still unresolved. Buyer beware! It is very unfortunate that this business is lying. I told supervisor who would not admit to the damage they did to my car that I would blast my experience for others to see. This is still not resolved and I gave this business several days before I put this review up to fix this issue. They are refusing to address. I am an ethical person dealing with an unethical business. I would suggest anyone who is reading this to look at the other reviews that are similar. I have called them several times and they refuse to call be back and acknowledge the damage they did to my car. I have zero motivation to lie and make this up. This entire experience is shocking. The woman that inspected my car stated that the paint chips were not there before they took my car back and now they are denying it. There are bigger things in life to worry about so I won't die on this hill. I have no desire to take down a reputable business to get my way. I respect people work hard and mistakes are made. Just do the right thing, when the mistake is made. Do the right thing. This business won't even call me back but can respond to my Google review. Unbelievable."

"Not satisfied with the detailing services, Got my Sienna detailed with interior, exterior and engine cleaning for $224.99. When they charge me huge my expectation was also the same way (huge). But in vain, glove box, vanity, console, rear cup holders and on the top (interior ceiling) were not even touched see attached pictures . I had to ask for it and they just cleaned with Windex. Also, they do not do basic buffing after they apply the oil/based spray for shining to look new. The add more stickiness and catches all the dust and holds on it. Nevermind, just another donation."