AutoZone Auto Parts
About the Business
AutoZone Auto Parts is a one-stop shop for all your car repair and maintenance needs. Located at 5771 North Fry Road in Katy, Texas, this store offers a wide selection of high-quality auto parts and accessories at affordable prices. Whether you're looking for replacement parts, tools, fluids, or accessories, AutoZone has you covered. Their knowledgeable staff is always ready to assist you in finding the right parts for your vehicle and provide expert advice on car repairs. Visit AutoZone Auto Parts in Katy for all your automotive needs.
Photos
Location & Phone number
5771 N Fry Rd, Katy, TX 77449, United States
Hours open
Monday:
7:30 AM - 10:00 PM
Tuesday:
7:30 AM - 10:00 PM
Wednesday:
7:30 AM - 10:00 PM
Thursday:
7:30 AM - 10:00 PM
Friday:
7:30 AM - 10:00 PM
Saturday:
7:30 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
Reviews
"The product was sold to others. Arrived at the store but they were out of stock. We gad a cold snap so I guess a run on the wiper fluids. I was offered a chance to order again but not sure why this was not automatic. No trust in the system."
"Piss poor customer service!!!!Only likes tending fast and effectively to male customers!!!! Even after making my complaint, the young guy at the register just looked up and threw his hands up and walked off!!!...I've never experienced such nonsense!..."
"Tuesday Nov7 2023 4pm Hunter is passive aggressive. He was asked by a front employee of his where abouts (hey Hunter where are you , this Oil needs to be taken back) because they needed assistance, in which he replied " Im back here doing inventory, MY JOB." After looking myself I could not find a product on the sales floor, and the cashier had a line of 5 people.( which they also told Hunter about) After 5min I finally caught him walking by , and asked " is there anyone on the floor? I cant find something" He replied " yes mam theyre coming, you just have to be a patient" (i was being patient/they never came) Then I proceeded to wait 10min more before a nice young man who just clocked in - had a quick moment where his customer was on the phone to help me. The product was out of stock (that took less than 1 min) .. I was in the store 20min and only left with disappointment. Why couldnt HUNTER THE MANAGER have checked that for me, while his team was backed up ?? Why couldnt Hunter have said " Ill get someone to help you as soon as possible mam, THANK YOU FOR YOUR PATIENCE " Why did Hunter tell his team member that he was doing inventory, " HIS JOB " as if no one else was also working. Thats how you speak to customers HUNTER.. if you cant be personable and empathic -get out of Retail."
"The other day, my son and I were stranded at the pediatric office due to my battery being dead. Jeremy was quick to help and truly cared about my situation. He sent Rudy out to replace the battery at the pediatric office and I promise it only took him about 10 minutes! I am beyond thankful for this team and their expertise! I strongly recommend them to anyone and will use them forever now! Thank you Jeremy and Rudy for taking care of us and caring for your customers."
"Love going here! We’re very helpful and genuine. Always give get recommendations. My favorite auto to go to. Jeremy and Luis are the best! Ask for them!"
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