Sun Auto Service

"The manager set poor expectations for the time it would take to repair the car. I was told the service needed would require two hours of work. However, it actually took 5 hours to complete the repair. The manager did not care and made no accommodations like a ride to and from Sun Auto. He has a nonchalant attitude and the personality of a rock. My vehicle has been serviced at Sun Auto since it was Louetta Automotive. The service level has continuously declined since the acquisition and management changes frequently. I will not return."

"They honored a promotion from the previous company before they were bought out so I was very happy about that. All employees are very nice and work has been done as promised. I will continue to have my car serviced here."

"Great job and customer service. I went in for an AC Repair. I was scared because I had a previous bad experience with another auto repair shop nearby. But I had nothing to worry about. From the minute I called the man at the phone was very helpful and honest. When I went to the shop they were polite and kind enough to answer all my questions. They even ran me through my car’s diagnostic and issues. They worked fast fixing my car’s AC, and everything is working great so far. I will definitely recommend this place to anyone and I will be coming back!"

"BEWARE !!! Do not use this location . Took my jeep in for an oil change , tire rotation and state inspection. They immediately called me saying it would not pass inspection due to tires. They said they would run pick them up and put them on . Jeep there all day and never put on tires. Picked it back up and took it back the following saturday. They put new tires on and they were not even close to what i requested. Mind you they were matching the spare on back. Then they tried to pass them off and not say anything hoping i would drive off. Ended up having to put back on my old tires. Total 4 trips there and all i got was an oil change. Worst part is i found out tires would definitely pass inspection and since has been inspected by a reputable shop. This place does not care about the customer , your time or your vehicle. They just want to up sell and make huge profits. They also misdiagnosed another issue (leak). Because of their greed and incompetence they lost a customer that brings 7 vehicles total to them. (Jeep,Corolla,Acadia,Chevy truck,BMW, Trailblazer and a Lincoln which is now sold)"

"I've been to this Sun Auto location a couple of times now for routine maintenance, inspections, etc. and service has been great. They're quick and prices are reasonable/competitive with other shops. They did recommend some additional services but didn't pressure me or try to upsell me into stuff I don't need like many shops try. I recommend Sun Auto and will definitely go back next time I need services or repairs."