AutoZone Auto Parts 22733 Morton Ranch Road, Katy, TX 77449

"Took my battery in there to get charged went back a few hours later took it home not charged at all. Went back the next day to charge told the guy I would like my replacement with warranty and said “ well do you know if they did it right” I responded with well I hope they did if they gave it back to me without saying anything was wrong or it wasn’t charged. He told man I apologize let me take it back there and put it on charge to make sure it gets done right I said sounds good we back a few hours later picked it up when I asked the guy if it was good to go fully charged he responded with I don’t know. No assurance it was done right no ownership nothing took it home completely dead finally went back got my warranty for a replacement. Safe to say I will drive 2 mins longer to go to O’Reillys instead from here on out."

"Braxton, deserves a raise! His customer service was beyond my expectation. I came in with a dead battery issue, and he was able to diagnose it, and even offered to help change my battery so that I would not be stranded. I am grateful and appreciative of his assistance and knowledge."

"Mr Patrick at the Katy location 3697 has been more than amazing when it comes to customer service. I wish I could say or do more to express how satisfied I am as a customer because this guy is awesome. He loaned me tools to do the work as well as helped me with getting a new battery under my warranty and just all around being a great guy when it comes to his position"

"My wife's car needed a new battery. We went to my local Autozone where we purchased a new battery with great ease, thanks to the helpful salesperson. And, without asking if we needed help, he proceeded to take the new battery to our car and replace it himself. Excellent service!"

"I wish I knew how cars worked. Still can't find the blinker fluid and I keep full synthetic oil in the car at all times, 5 quarts with a filter every 6 months. I end up giving it away because it ends up taking up too much trunk space if I don't rotate it out. And yes, I did teach myself how to change my own oil! Never even needed a funnel, I just keep the bottles in a wicker basket so they don't roll around while driving, so they never spill! I don't understand how it makes the car work or last longer, it just does! But can someone please help me make the little picture of the person using the bathroom with a stick in its hand stop flashing. It dings at me all the time too! My dad said he's never seen the light or heard anything strange, but I swear it happens! The car still drives great though! Y'all are heros! How many years does it take to learn about cars?"