Gary D's Auto

"this place charged me a bunch of money for something i didn't even consent to have them do and after reporting them to the better business bureau because of that they went on to talk trash to me through that report and also made false claims about me. a while back i went in because my air conditioning wasn't working and i just wanted to know how much it would cost to fix it. also there was a leak in one of my tires and i asked if they could fix it. but yeah the whole place gave me bad vibes the second i came in because the front door guy was looking at me like "who the hell are you and what are you doing here" or something like that. also when talking to them they didn't seem very knowledgeable at all about what they were doing. they couldn't give me an estimated wait time or anything. ended up not getting a call until later the next day and they told me they did something to figure out the problem and gave me a total to fix everything. i said i couldn't do it right this minute so i went to pick up my car. they ended up telling me it would be $300 to get my car back because of labor and the cost of them recharging my air conditioning unit or something like that. they never asked me if they could do that. also they told me because of where the damage is on the tire that they can't fix it and i would need a brand new one. so yeah i left feeling upset and ended up calling them and asking for a refund and telling them i wanted to talk to the owner. the owner did eventually reach out to me but everyone ultimately denied me of any kind of refund. so yeah the crazy thing about that is i had taken my car to another shop a week earlier and they gave me an estimate to fix everything for free. also i ended up taking my car to a hole in the wall tire shop and they were able to patch up my tire quick with no issues. this just goes to show that gary d's is not the best place to take your car. not only that but the way they have handled me being upset has been so unprofessional and immature that it blows my mind. bringing up things that have nothing to do with the issue at hand and making false accusations to me about having to ask me to leave the store. they didn't even know i was upset until i called them after i had already left. so yeah i can't even believe that all played out the way it did but i guess that's how they handle things. i strongly advise everyone to stay away from them and go somewhere else. there are plenty of better places in the area."

"Had an issue driving home with a new to me Cadillac overheating. Thankfully was right next door to Gary D’s. Guys went above and beyond to make sure I got low coolant filled up and was able to limp home. Dustin drove me back over to give a thorough visual inspection to make sure I wouldn’t get down the road a bit and run into the same issue. Above and beyond by a guy who knows his stuff. Wish I could have just left the car with them to diagnose and repair."

"I have been going to Gary D's since 2006 and I am a customer for life. The best auto shop, owners and mechanics in the entire world!! I have been coming here since 2006. Dustin and Mr. Gary and the workers care like no other auto shop that I have been too. I am so grateful and thankful for them. ✅️Quality of Work ✅️Proficient ✅️Very Reasonable ✅️Professionalism ✅️Superb Customer Service ✅️Trustworthy"

"Gary D's Auto is the best place in the metroplex to take your vehicle for any sort of repair. They are knowledgeable, quick, honest, and have great customer service. I am so grateful for them and all they have done for me. Five stars is not enough."

"I would not recommend coming here for any paint services. They have 40 years experience but couldn’t even match the door I had them paint.I brought my vehicle in for a paint chip and got it back with another paint chip. I scheduled a week later to have it fixed and they let it sit all week and didn’t even touch it with no communication. Why would they have me drop it off if they didn't have the paint to fix it. My truck is a white pearl and my door looks pink they said it will look better with time. So I had to take it to another shop and they repainted it and it matches perfectly now."