CVS

"The staff here lies. I asked a very simple question "can I get a tank of propane?" To which I got a response of "we don't sell propane after 8." The time was 7:41. As I'm checking the time it changes to "we don't sell propane after dark" then it changes to "my manager doesn't make me sell propane after dark because I don't feel comfortable going out when it's dark" its a female counter clerk I get it. Told her I'm perfectly fine with that, but just to not lie to me. Like again I get it, some women don't feel comfortable going outside (especially with a man who's like 6'1 210 lbs) alone after dark, perfectly understandable, but I really don't appreciate being lied to."

"*If only I could leave 0 stars* The employees hired by this CVS must've been last option. They lack communication and customer service skills. Even the pharmacist is rude and petty. I strongly suggest you take the extra drive to the nearest Walgreens where everyone is always professional."

"May 12, 2023, 9:30 AM. Both pharmacist are too busy discussing their weekend with each other to assist. After waiting patiently for 10 minutes, I interrupted him and asked for a question of help with a wound care bandage. What size do you need sir? I was asked and I said it didn’t matter so he gives me 4 x 4 gauze pads. I then explain to him the difference and I was told this is all I have. Very poor selection 4 x 4 and 3 x 3 gauze pads.. i’ve been asked him if he had the old fashion, Kotex, feminine pads that I could use in place. He had no idea what a Kotex pad was. I didn’t ask the female clerk, pharmacy assistant at the counter, and she said that I would have to call somebody in retail. Unbelievable customer service. Is CVS is never busy and now I understand why. I would not recommend anybody going to the CVS store on Pearsall and five Palms."

"Good store, always has inventory. Bad thing is staff is always low, even before the pandemic."

"Went In today to sent off a package for UPS. ( I just got off a 10 hour shift from work and wanted to get home). The cashier told me I needed to have my box already taped up with a label. (Mind you I never been to this ups location) Cashier Brittany and manager Beth were both very rude to me when I asked them if they had tape so i can tape up my box and label. The manger told me no very rudely with attitude and walked away. The cashier didn’t even apologize nor thank me as I walked out. I’ve only been to this location once and never again will I ever go Into that store. They have no customer service towards their customers and seemed very annoyed to even be working there. Very sad. They need better employees and managers"