Walgreens 7655 Tezel Road, San Antonio, TX 78250

"Worst pharmacy ever ! Pain prescription was electronically sent to this location after I personally called to make sure they do have it stocked & was supposed to be ready within the next 2 hours ! After about 20min received a call from them saying they were sorry & didn’t have it ! After back & forth how that happened & if other Wallgreens have the medication, was told the one on bruns & 1604 , less than 5min away have plenty . So I asked if they would send it over & was told my doctor had to send it over as a new prescription & they were already closed ! Friday afternoon they tell me to wait Saturday, Sunday & Monday since is new year to call my doctor for new proscription to other location & hopefully they still have them 5 days later or they will schedule the transfer to hopefully have them Wednesday (6 days later hopefully) & wouldn’t sell a week amount of my med to get me through till then ! Don’t have it , don’t send the electronically sent prescription to their own store down the road & don’t care about the patient ! At the end so kind to suggest that I could go to emergency room if in pain !!!"

"My physician phoned in 3 scripts Friday morning. One for acute pain (hydrocodone). I was notified they were out of hydrocodone stock by text and more was coming but given no idea when. They made no apparent effort to find it elsewhere or to refer me. So no treatment for acute pain until, well who knows when. It's Saturday evening now Their chat option is a bot that has no ability to help in this situation. The other two medications (common) are delayed and should be available by 1:30 Monday (more than 3 days after they were phoned in). I have tried to contact them but had a terribly busy day today and could not (between 9 and 5) spend it calling repeatedly on the phone. So tomorrow I will have to go in person and try to get my scripts transferred to a pharmacy that has the medications. I understand that a pharmacy may run out of a medication episodically or have supply issues but to apparently do nothing about it (esp. a chain store) is about as minimal an attempt at customer service as possible."

"Passport photo was rejected because of the lighting (they shot the photo in the freezer section). Due to the side lighting there were shadows across 1/3 my face. Because they were in a rush and busy, I didn’t look at the photo before paying. Now I have lost time and need to go get another passport photo taken elsewhere. This review is only regarding their passport photo service. I have had no issues with the rest of the store."

"Absolutely The WORST Walgreens ever ....their systems are always shut either before opening or almost when they are about to close(cash only) this is totally ridiculous and it always seems to be this precise location get it together, Had inform the clerk I was gonna use Google pay and he said it wouldn't work so when I tried buying something pretending I was gonna pay cash I tap my phone towards the card terminal right away and transaction when thrue successfully so at this point I am trying to think they are using that excuse that their systems are down so they can get rid of customers quicker or make their closing procedure faster I am NEVER coming to this Walgreens ever again rather go to CVS down the street or the other Walgreens down the street off Culebra Rd employees are clueless at this store"

"This pharmacy does not even deserve one star. I can’t say All Walgreens pharmacies are the same though. It’s this location and the majority of their staff. Two male techs and one pharmacist in specific. None of the staff are on the same page. They have absolutely NO customer service skills, nor consideration. At least three of the staff, including one female pharmacist, have been rude, uncaring, and incompetent. I have been going to this pharmacy for about 3-5 years now, simply because it’s close to me. The staff hasn’t changed much since then to be quite honest. Every other visit has been some sort of bad ordeal. Not even exaggerating. Again, It’s convenient because it’s nearby, but after tonight’s experience I will never go back. A phone call and two visits later in one day since 11:35am, my three year old is still without his antibiotics!! This was not because it was not “in stock”, this is because they’re completely Unorganized! This is upsetting and disappointing. Not even an apology. Never again!"