Finish Line

"Every time I need help, Steven and this other tall guy always go above and beyond for me. They never mind going to the back checking for sizes and how many pairs they have for example an exclusive release, if a pair doesn’t look right as a manufacturer defect, they both have gone back there to check for the best pair. There’s a girl there with glasses who is COMPLETELY rude. Gave me an attitude and when the gentleman were not there as if I was bugging her where there was no customers. I felt very uncomfortable while getting helped and rung up. My total was above 300 dollars and still giving me an attitude? On a slow day ? The actions said it all with her and is not up to par like Steven. If the company ever sees this or corporate, Steven needs a recognition for all of his hard work and providing excellent customer service. I get the best information from Steven that guy needs a raise or some reward for sure. Thank you Steven for always taking care of me"

"Went to return shoes in store because they sent me the wrong size. I’m a size 6.5 and they mailed me a 9. So the girl at the counter did the return and reordered them and there was an old address from an apartment so she had to change it to a house address but it kept showing the apt # on the credit card monitor and I told her that there isn’t supposed to be an apt # and she told me that in the system it already updated and it will only show the house address on tracking AND TO GO AHEAD AND ACCEPT THE ADDRESS ON THE SCREEN ANYWAYS….later that day I received a tracking but it still showed the apt #. I had to pay ups $23 to make a change on the address so they can deliver it. Could’ve been avoided if she was more knowledgeable about using her computer, I’m sure she doesn’t care about it though."

"Love this place they have the best staff!! Keep up the good work."

"Appreciate the service hard working people helping out customers making sure there highly satisfied my son loves his new Kyrie 5's they made sure they fit right and didn't forget to ask if we needed any cleaner or anything else. Good selection for this side of town."

"I brought my children to this store to purchase school shoes. We found the ones we liked but my son said dad there is something wrong with this one. The shoe had a factory defect( glue on the actual shoe) The manager tried to scrape it off, I told him I did not want that one. He said well it's the only one in that size. The young lady at the register said well we can have one shipped to you. Outstanding, let's do that. They shipped me the exact shoes from the exact same store. So this manager just showed his whole team, instead of shipping the shoe back to Nike as a defective shoe, let's try to ship it out because no one will notice. If the product is not good for one customer, it shouldn't be sold to ANY customer. In the absence of leadership, morality, integrity and most importantly customer service will be compromised. It's a sad thing to watch, stay clear of this store if all possible."