H-E-B plus! 2508 East Riverside Drive, Austin, TX 78741

"Inconsistent business practices. I have come in with my dog multiple times to this location, managers have seen and even complimented that she’s a beautiful dog. Today the manager mentioned they can’t be inside the store, and he did point me to the sign at the door. However, as this was happening there was another dog in the store and they seemed to be doing nothing about it. When the sign was shown, the officer stepped in for no reason and asked me to leave. The manager had mentioned I didn’t have to leave. The officer even threatened to issue a criminal trespassing because I said I would wait until the other dog owner was also asked to leave. He seemed to be abusing his power because the manager wasn’t asking me to leave and he mentioned “but I am” AND he was standing at the door when I walked in. So NOW he wanted to do his job, when he could have done his job from the start and tell me I couldn’t go in. And stopping the other dog owner too. It felt like discrimination against my large dog because there was another small dog in the store that they weren’t doing anything about. I get it’s a grocery store but had I’ve been told the first time I walked in with my dog, I wouldn’t have come back. Get the business practices consistent, and get the officer to either do his job at all times and not pick and choose when he feels like speaking up and using his officer title. 1 star not because I was asked to leave, but for the poor experience from officer at addressing the situation he could have prevented to begin with by letting me know I couldn’t go in."

"When I was a student, I lived in Riverside. We used to visit this store for our food needs. Fresh vegetables, quality products and friendly employees... I hope you continue with the same quality."

"I just don’t like the horrible machines to put my card to check out . It is so confused . I never know the right side of the card to insert . And the cashier never tells us. We have to guess and try a several time . Put a sign letting people to know how to do it . The correct way to use the card. All the he rest is fine to me"

"As someone not from Texas, this felt like something between a Krogers and a Walmart. The selection and prices were just fine."

"Great Spot, Everything Walmart Doesn't have, H E B dose. Love the set Up everyone employed at this location very friendly and Helpful. Customer Service is top notch!! The set up of the store is easy to follow, and the self Checkout is large. And always has a couple of ∆ssociate's ready to assist you with self checkout. Highly recommend this location!! Be friendly"