Aaron's,

1150 North Interstate Highway 35, Round Rock, TX 78681

"Had an awful experience recently.. on a couple of items.. ended up going to the Georgetown location.. MUCH BETTER CUSTOMER SERVICE and selection. Won’t be doing business at the Round Rock location anymore."

"I've been a customer with the store for a while now and you have some great delivery drivers you have a great new manager that works there and yet the lack of individuals being there to answer the phone is one thing that is inconsistent and it's frustrating. payment wise is to the T. Everything as for the customer service is just basically needing help there needs to be more consistency with people answering the phones and more employees."

"I started a application online for a item and I got stuck, I called and had the pleasure of speaking with Carlos who was so nice helpful and professional and patient as he guided me on the steps for my order. He was amazing!!! I’m so glad I decided to go with Aaron’s for my purchase specially this location because I’m all about first impressions and he def won me over as a customer!!! Thank you Carlos, please never change and keep up the good work!! Linda"

"I had a great experience renting a recliner from Aaron's. Customer service was excellent. Meeko was extremely helpful, courteous, professional and cheerful. I'm happy I chose Aaron's at the Hester Crossing location."

"I’ll be honest my Experience has not been the best, despite the store manager having great customer service I’ve constantly been inconvenienced. 1st couch delivered 3 weeks ago, had a rip in the frame and had to be replaced..so I added a TV go my lease, well they deliver everything and forget the tv remote. They say “we are coming right back” I’ve been stuck at home since 11am for a 4 hour delivery window.. here I am stuck again awaiting a remote for the tv. Honestly I’m over it already."